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Windows 7: I just got the BSOD! Please help.

27 Dec 2012   #1

Windows 7 Home Premium 64
 
 
I just got the BSOD! Please help.

Hi, sorry I know that's probably a crap title but this just happened out of the blue as I was about to leave with my parents who were hassling me so I didn't get the chance to record much about it. It also happened while I was in the shower, I returned to find a blue screen with a load of warnings on it. I guess I should have taken a photo of it, but I didn't. I have no idea whatsoever what might have caused this. I was just after sharing a dongle with an old Vista machine that probably doesn't have any viruses on it but thought it might be related to that..?

Anyway I followed the instructions from this page and ran the SF diagnostic tool. Have attached the folder to this post. I also ran an sfc /scannow on the way here which highlighted no problems and also a quick scan with MSE, also no problems.

I have had no problems with my machine at all until this, but I am pleased that it seems to be a common problem and that you guys have this very comprehensive web site to offer help. You guys are a great help, you really are.

I have all my photos backed up now but I nearly lost some. Should probably get my Steam game saves backed up too.



Anyway, if anyone can take a look at the zipped folder I attached and let me know if there are any issues I need to deal with I'd really appreciate it.
My System SpecsSystem Spec

27 Dec 2012   #2
Arc

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello STU9000.

It is crashed on the display driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000094, fffff8800f939dbe, fffff88003e102d0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+656dbe )

Followup: MachineOwner
---------
And it is very old.
Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0f2e3000 fffff880`0ff5ac00   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 17 08:38:19 2011 (4DFAC523)
    CheckSum:         00C88F82
    ImageSize:        00C77C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).


Let us know the results.
My System SpecsSystem Spec
27 Dec 2012   #3

Windows 7 Home Premium 64
 
 

Hi my machine less than a year old but it was an ex display model. I should have the most up to date Nvidia drivers, I think because I play a lot of games from Steam and it usually always installs new drivers. I did have to turn off DX 11 to play Deus Ex recently though.

I'm a bit busy just now, but if you think that I need to address this by installing something from those links you posted I will do that and get back to you as soon as I can. Might cancel the full virus check and get onto that.

I've been meaning to run puran defrag again but I want to clean some files of my C Drive first. Will get that done as soon as, not a good time to have issues right now lol at least it is still working. I guess if I don't tackle this now it might crash again right? I have to pop out not for a bit will look at this again when I come back, thanks for the help.
My System SpecsSystem Spec
.


27 Dec 2012   #4
Arc

Windows 7 Home Premium 64 Bit SP 1
 
 

If you run Puran, it will not harm anything, Puran is a trustworthy program

Let us know the situation after updating the display driver, ok?
My System SpecsSystem Spec
27 Dec 2012   #5

Windows 7 Home Premium 64
 
 

OK I updated the drivers, can't believe how out of date they were!

Had some problems with games crashing recently so maybe this was the reason why, I will report back soon as to how that goes. I had to turn off DX 11 to run Deus Ex: Human Revolution but will turn it back on and see if it runs any better now.

Also checked my WEI before and after and this was the result. I gained 0.1 for graphics and gaming graphics, from 6.6 to 6.7

Quote   Quote: Originally Posted by Arc View Post
If you run Puran, it will not harm anything, Puran is a trustworthy program
Yes I've been using it a lot, it's very good. I just wanted to delete some files from my HD before doing it that's all, makes more sense to do that. I do a lot of photography and digital design and it can get a bit disorganised.

Last edited by STU9000; 27 Dec 2012 at 03:02 PM..
My System SpecsSystem Spec
27 Dec 2012   #6

Windows 7 Home Premium 64
 
 

Still haven't checked out the games but my brightness function has gone a bit wonky, flashes bright when you change it and seems to reset too bright. It's going bright dark bright dark now, only just noticed this when I turned the light off. Solved the problem for now by covering the light sensor that is underneath the screen.
My System SpecsSystem Spec
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 I just got the BSOD! Please help. problems?



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