Windows 7: Random Slow Down/Hang up and BSOD

Lamig · 01 Oct 2009

Hi evryone!

I'm experiencing random slow down then lead to system hang up then BSOD. Sometime when I wait 3-4 mins, it doesn't lead to BSOD and I'm able to continue my work.

I'm using windows 7 x64 build 7600, when I first installed it worked fine. I think I was able to run it for 1-2 weeks and for some reason I had to re-install it now i'm getting a random slow down.

I clean installed it serveral times and download some windows update but still the same.

Here are the errors I got from event manager during the period slow down(i have no idea if the errors are related to one another or not):

Code:

Log Name:      System
Source:        Service Control Manager
Date:          10/1/2009 4:16:02 PM
Event ID:      7024
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
The HomeGroup Listener service terminated with service-specific error %%-2147023143.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T08:16:02.271682200Z" />
    <EventRecordID>4353</EventRecordID>
    <Correlation />
    <Execution ProcessID="504" ThreadID="592" />
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">HomeGroup Listener</Data>
    <Data Name="param2">%%-2147023143</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Wininit
Date:          10/1/2009 4:15:45 PM
Event ID:      11
Task Category: None
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      ThronesIII-PC
Description:
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206F6DEA-D3C5-4D10-BC72-989F03C8B84B}" />
    <EventID>11</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T08:15:45.149641500Z" />
    <EventRecordID>4321</EventRecordID>
    <Correlation />
    <Execution ProcessID="456" ThreadID="480" />
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="StringCount">1</Data>
    <Data Name="String">  C:\Windows\system32\guard64.dll</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          10/1/2009 2:32:57 PM
Event ID:      7016
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
The NVIDIA Display Driver Service service has reported an invalid current state 32.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7016</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T06:32:57.167116000Z" />
    <EventRecordID>4243</EventRecordID>
    <Correlation />
    <Execution ProcessID="504" ThreadID="2960" />
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">NVIDIA Display Driver Service</Data>
    <Data Name="param2">32</Data>
  </EventData>
</Event>

Log Name:      System
Source:        atapi
Date:          10/1/2009 2:24:11 PM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
The driver detected a controller error on \Device\Ide\IdePort2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="atapi" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T06:24:11.848037900Z" />
    <EventRecordID>4225</EventRecordID>
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\Ide\IdePort2</Data>
    <Binary>0000100001000000000000000B0004C004000000850100C00000000000000000000000000000000000000000000000000000000005100000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Tcpip
Date:          10/1/2009 2:03:35 PM
Event ID:      4228
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
TCP/IP has chosen to restrict the scale factor due to a network condition.  This could be related to a problem in a network device and will cause  degraded throughput.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Tcpip" />
    <EventID Qualifiers="32768">4228</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T06:03:35.764303300Z" />
    <EventRecordID>4223</EventRecordID>
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Binary>00000000010000000000000084100080000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          10/1/2009 11:13:14 AM
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7023</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T03:13:14.871072500Z" />
    <EventRecordID>3923</EventRecordID>
    <Correlation />
    <Execution ProcessID="588" ThreadID="752" />
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Peer Name Resolution Protocol</Data>
    <Data Name="param2">%%-2140993535</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          10/1/2009 11:13:14 AM
Event ID:      7001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ThronesIII-PC
Description:
The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: 
%%-2140993535
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-01T03:13:14.871072500Z" />
    <EventRecordID>3922</EventRecordID>
    <Correlation />
    <Execution ProcessID="588" ThreadID="740" />
    <Channel>System</Channel>
    <Computer>ThronesIII-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Peer Networking Grouping</Data>
    <Data Name="param2">Peer Name Resolution Protocol</Data>
    <Data Name="param3">%%-2140993535</Data>
  </EventData>
</Event>

Please Help me and tell me if you need additional info.
Thanks in advance.

PS: I'm currently reinstalling the nvidia video card driver.

Lamig · 01 Oct 2009

Event ID: 7016
Source: Service Control Manager
I think this one is fixed when I re-installed nvidia driver.

Event ID: 7024
Source: Service Control Manager
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.
This one happened to me twice again.
I think its being trigger is when someone else is connected thru the router.
I haven't experience hangups when I'm the only one connected.

H2SO4 · 01 Oct 2009

The events you've pasted are spread out over many hours and possibly not directly linked. My suggestion would be to start with the most severe problem - the BSOD - and then to work your way through any remaining problems after that one is understood and fixed.

To understand the reasons for a BSOD, it's necessary to look through the "minidump" file created during the crash. They (minidumps) are stored in \windows\minidump. If you copy the contents of that folder elsewhere on your drive, zip them up, and upload them here, someone may be able to tell you more about the cause of the crashes.

Lamig · 01 Oct 2009

How long does a minidump is saved?
Its staying at Initializing disk for crash dump... for a long time

H2SO4 · 01 Oct 2009

Quote: Originally Posted by Lamig

How long does a minidump is saved?
Its staying at Initializing disk for crash dump... for a long time

That doesn't sound right. It ought to be all over within minutes.

I take it there's nothing in \windows\minidump?

Make sure you've got a relatively big pagefile on your boot partition (the one with \windows on it), otherwise the dump cannot be created.

Lamig · 02 Oct 2009

Yeah. There's nothing in %SystemRoot%\Minidump
Decided to check everything again.
I'm going to clean install again and check RAM for errors 1st.

Page file is virutal memory?

H2SO4 · 02 Oct 2009

Quote: Originally Posted by Lamig

Yeah. There's nothing in %SystemRoot%\Minidump
Decided to check everything again.
I'm going to clean install again and check RAM for errors 1st.

Page file is virutal memory?

Some BSODs take out the OS's ability to write to the disk, because of the nature of the crash. In those circumstances, the dump file is either missing or perhaps corrupted.

The other option is a missing pagefile (literally a file on your disk called pagefile.sys, controlled by the "virtual memory" settings, yes). During a BSOD, the OS actually dumps data into the pagefile. On reboot, that pagefile is renamed memory.dmp, and a new pagefile is created instead. Hence, if there's no pagefile or it's not big enough (go for at least a gigabyte), there's no BSOD memory dump either.

Lamig · 03 Oct 2009

I traced all the problems to my motherboard. Changed it and everything is fine now.
I think the motherboard has faulty SATA controller cause I saw my HDD disappearing at my computer before BSOD.

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