Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD code 116 on Dell Inspiron 15r SE 7520

29 Dec 2012   #1
Aramore

Windows 7 Home Premium x64
 
 
BSOD code 116 on Dell Inspiron 15r SE 7520

Hi guys,

Well, since I recieved my ne Dell Laptop ive had 2 main problems.
1st, From initial startup about 5-10 minutes after bootup regardless of what i am doing, even if i leave the system alone I get a ATI graphics card has failed and recovered successfully message. Prior to this message the screen will freeze, go blank then restart and the message appears.
2nd, If i use the switchable graphics option to make anything start in high performance mode, from Dell support centre to games such as World of Warcraft/ world of tanks, eve online, Steam games etc. The computer Blue screens and give the following info on reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A654010
BCP2: FFFFF88004C1DAF4
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\122912-30591-01.dmp
C:\Users\Adrian\AppData\Local\Temp\WER-75754-0.sysdata.xml

Now I'm not completely clueless with computers but neither am i an expert, so I have tried various methods, from updated drivers, older drivers, updating BIOS(recommend by those ever helpful guys at DELL) please feel free to detect the sarcasm... Ive restored to factory setting a few times, restarted the whole process etc and got nowhere. All the games, programs work perfectly fine on the basic standard Intel HD 4000 card that is on the motherboard but as soon as I choose the 2Gb ATI card the dramas begin.

Ive tried Leshcat drivers, and other fixes. AMD drivers just dont support my card and im currently attempting to get Dell to pick it up and take it away which isnt as easy as it sounds.

But I cant leave it alone... I want to know what the problem is and what is at fault.. all aims at ATI card at the moment but I have no clue.

I have uploaded the ZIP with all system info in it and look forward to your response.

Adrian


My System SpecsSystem Spec
.
29 Dec 2012   #2
Pauly

Win7 Ultimate X64
 
 

My System SpecsSystem Spec
29 Dec 2012   #3
Aramore

Windows 7 Home Premium x64
 
 

Thanks, tried things like that before, but the card is supposedly discrete and wont activate unless the program requiring it to do so is put into high performance on the switchable graphics settings. As soon as this is done and I attempt to use it i get the BSOD. Ive ran memory tests, and video tests but they only ID the Intel Card. The ATI card is visible in device manager but say if i disable the intel card, the ATI card doesn't function and I lose all Catalyst functionality too.
My System SpecsSystem Spec
.

29 Dec 2012   #4
Pauly

Win7 Ultimate X64
 
 

Have you tried the official dell drivers for it? they often mod their drivers just for their machines

Has it ever worked

As you mentioned if its still under warranty prob easiest to let them sort it & if its never worked could just be faulty or not installed properly
My System SpecsSystem Spec
Reply

 BSOD code 116 on Dell Inspiron 15r SE 7520




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Dell Inspiron 1545 - Won't boot. Error code 2000-1042. Any fix?
I've had my computer for 8 months, it's a dell inspiron 1545 running windows 7 home premium. I'm suddenly unable to start the computer as it just comes up with a blue windows 7 screen with a cursor and that's it. I've tried starting it in normal mode and and startup repair but the same thing...
Hardware & Devices
Can't see Stereo Mix on Dell Inspiron 7520
Hello I've googled and read a lot of forum posts about this topic but I still can't figure it out. I have a new Dell Inspiron 7520 and I want to use the Stereo Mix feature so I can record audio coming out of my Conexant SmartAudio HD soundcard. I right click on the speaker icon in the system...
Sound & Audio
BSOD - Dell Inspiron
Working on my daughters computer and she's getting the BSOD when booting normally. It gets to the login screen and accepts the password and about 2 minutes later it blue screens. Any help would be greatly appreciated. Rich
BSOD Help and Support
Dell inspiron 15R SE 7520 help needed about re installing windows 8 64
Hello everyone, I bought a new dell 15R SE 7520 laptop yesterday with the following configuration: Processor : Intel Core™ i7-3632QM Processor (6M Cache, up to 3.20 GHz) Memory : 8192MB (2X4096) 1600MHZ DDR3 Hard Disk : 1TB SERIAL ATA (5400RPM) + 32GB MSATA3 SSD FOR MINICARD SLOTS - PM8...
Installation & Setup
IDT Dell Inspiron 1440 audio driver error code 10
i had a dell inspiron 1440.. I tried to install windows 7 ultimate x86, when its done, all of the driver working except 1, the audio driver.. in the device manager, the HD audio driver(IDT 92HD81) says error code 10, when I try to install the driver, it wasn't work at all, it say's the driver...
Drivers
Dell Inspiron m5010 blue screen to error code 2000-0151
Alright so I have a dell inspiron m5010 and it blue screened once then I shut it down and it down and would let get onto it told me to do a disk check and there whats a problem with my hard disk. So I ran a memory diagnostics test and it gave me error code 2000-0151. I rebooted again and got to...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App