Random BSOD while using internet programs. 0x0000001E


  1. Clintonsbn
    Posts : 2
    Windows 7 Home Premium 64-bit (6.1, Build 7601)
       New #1

    Random BSOD while using internet programs. 0x0000001E


    So I find that anytime I'm surfing the internet or doing random downloads and usually multiple things at once, even though my computer is well capable of handling such things. I find the BSOD comes up after I activate a program of some kind or, clicking a link within a program that takes me to my browser. For example, While using Steam if I click a link under the help menu that opens a browser...BSOD. Sometimes after getting a BSOD upon windows starting up again i get another BSOD before i even get to the desktop.
      My Computer
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome

    There are no dump files in the zip attached. Please make sure you're following the instructions correctly.

    Follow this tutorial if there are no dumps collected:
    → Dump Files - Configure Windows to Create on BSOD

    What I can suggest from taking a look at your other files:

    Code:
    1. Start Menu\Programs\Norton 360 Premier Edition	Public:Start Menu\Programs\Norton 360 Premier Edition	Public
    2. Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
    Please uninstall Norton, it's a known cause to BSODs..So is Daemon tools.

    I and many members on our forum recommend Microsoft security essentials with
    a great combination of Malware Bytes.

    → Microsoft Security Essentials - Free Antivirus for Windows
    → Malwarebytes - The Free version
    → Good and Free system security combination.

    Run a full scan with both (separately) once downloaded, installed and updated.

    In addition, Run this tool and delete anything it finds:
    → Anti-rootkit utility TDSSKiller

    Also free up your start-up, keep nothing except your antivirus.
    → Startup Programs - Change

    Keep us posted of the results
      My Computer
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  4. Clintonsbn
    Posts : 2
    Windows 7 Home Premium 64-bit (6.1, Build 7601)
    Thread Starter
       New #3

    So far so good, Haven't had a blue screen since getting rid of norton and daemon, did the runs on the rootkit, didn't clean out too much.
    Also For the next computer I build I don't think I'll be installing all of that turbo boost and performance stuff for the hardware CD's again, holy crap i never knew how much was starting up on my pc. Never thought about it since it always been pretty fast startup.


    Thanks for the help.
      My Computer
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  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    You're welcome,
    Let us know if there are more BSoDs
      My Computer
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  7. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #5

    Sorry for the late follow up.

       Tip

    • If your problem is solved please use the Mark this thread as solved link at the top of your thread or down on the left corner



    Let us know if there are any other issues.
      My Computer
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