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#11
hi, did you got your answer here?
can you share what have you experienced next here for us
regards
MMKARIMI
hi, did you got your answer here?
can you share what have you experienced next here for us
regards
MMKARIMI
Hi mmkarimi,
I was spending a lot of time trying to figure it out and finally just decided to RMA it back to Asus to have them figure it out. In about 3 weeks it'll be 2 years since I purchased an Asus laptop and I have yet to actually get to use it. I may be jaded against them now but I figure I'll let them spend the resources to figure it out instead of spending days doing it myself. I did however help them out and sent them a note on what causes the crash (thanks to you). I'll post an update to let you know what happens when I get the laptop back.
-hojoko
hope that they change some hardware for you with a new ones, as i told before, i had such experience before, but the good point is they just change the devices with a new one,
for me it took about more than two weeks to get it ready, hope it take much less for you
Regards
MMKarimi
Well, I just got the laptop back. They marked it as repaired and checked off "replaced system board," "replaced hard disk drive," and "replaced power cable." I don't know what this last one is since I didn't send them my power chord... maybe they're talking about some cable in the laptop. Frankly, I call BS on this because almost every single one of my RMAs (10 to date) has had the system board replaced. Right...
Anyways, they also removed my OCZ Vertex2 SSD drive (OS drive) left it out of the laptop. Instead, they installed Windows 7 on what I was using as my storage drive (750 GB SATA). Generally the G74S comes with two 750 GB SATA drives, but I had one of mine upgraded to the SSD drive from XoticPC, which is where I originally purchased it.
They put a ton of bloatware on their installations so it runs extremely slow, however, there is no crash upon the return from Sleep Mode.
Since they removed the OCZ drive, I just put it back, made it the primary boot disk, updated the firmware on it, did whatever updates I could and tried the sleep mode again. It crashed. Looks like the OCZ drive is not compatible with the laptop. That's strange... I didn't realize an HD could be incompatible with a computer.
Unfortunately Hojoko the problem with OCZ is that they are incredibly fast but highly unstable from what I have seen here on the forums. Nine times out of ten if a personhas an OCZ drive and they are getting BSODs that involve some sort of hard drive error it is being cause by the OCZ SSD. Like I said great speed but the trade off is terrible stability.