Windows 7: BSOD after using KAT.ph and the program Utorrent

rsimmons999 · 30 Dec 2012

**x BlueRobot** · 30 Dec 2012

Code:

BugCheck D1, {28, 2, 0, fffff88001bb06fd}

Probably caused by : NETIO.SYS ( NETIO!RtlCopyBufferToMdl+1d )

Code:

Usual causes:  Device driver

Code:

STACK_TEXT:  
fffff880`037ae5a8 fffff800`0327f569 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`037ae5b0 fffff800`0327e1e0 : 00000000`00000000 00000000`00000000 fffffa80`07e38cd0 00000000`00000044 : nt!KiBugCheckDispatch+0x69
fffff880`037ae6f0 fffff880`01bb06fd : 00000000`00000016 fffff880`01cbd33c 00000000`0000000c fffffa80`04adbb78 : nt!KiPageFault+0x260
fffff880`037ae880 fffff880`01d4b0fc : 00000000`00000000 fffff880`01d197b6 00000000`00000000 fffffa80`087552b0 : NETIO!RtlCopyBufferToMdl+0x1d
fffff880`037ae8e0 fffff880`01d172e8 : fffffa80`04406990 00000000`00000000 fffffa80`0729aaf0 00000000`d0fda9af : tcpip! ?? ::FNODOBFM::`string'+0x1d0ff
fffff880`037ae950 fffff880`01d08b34 : fffff880`037aee08 fffffa80`00000029 fffffa80`0729aaf0 fffff800`037ee156 : tcpip!TcpTcbCarefulDatagram+0x1a98
fffff880`037aeb00 fffff880`01d07aea : fffffa80`0722b410 fffff880`01d009d4 fffffa80`04e718f8 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`037aecb0 fffff880`01d0908b : fffff880`039650f0 fffffa80`07212000 00000000`00000000 fffff880`037af000 : tcpip!TcpMatchReceive+0x1fa
fffff880`037aee00 fffff880`01d01067 : fffffa80`0722b410 fffffa80`070ffde5 fffffa80`00004e8a 00000000`00004e8a : tcpip!TcpPreValidatedReceive+0x36b
fffff880`037aeed0 fffff880`01d00bda : 00000000`00000000 fffff880`01e0f800 fffff880`037af090 fffffa80`0a64aaa0 : tcpip!IppDeliverListToProtocol+0x97
fffff880`037aef90 fffff880`01d001d9 : fffff880`037af158 00000000`00000000 00000000`00000001 fffff880`037af080 : tcpip!IppProcessDeliverList+0x5a
fffff880`037af030 fffff880`01cfdf3f : 00000000`00000000 00000000`07aafb00 fffff880`01e0f800 fffff880`01e0f800 : tcpip!IppReceiveHeaderBatch+0x23a
fffff880`037af110 fffff880`01cfd532 : fffffa80`07aae5e0 00000000`00000000 fffffa80`07aafb00 00000000`00000001 : tcpip!IpFlcReceivePackets+0x64f
fffff880`037af310 fffff880`01d70eaa : fffffa80`00000000 fffffa80`07b008d0 fffffa80`07aafba0 fffff880`037af400 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`037af3f0 fffff800`0328bc48 : fffffa80`07b008d0 fffffa80`070f090c fffffa80`03fe4b50 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'+0x4ff22
fffff880`037af440 fffff880`01cfd092 : fffff880`01cfc8f0 00000000`00000014 00000000`00000000 fffffa80`09b8b401 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`037af520 fffff880`01b6c0eb : fffffa80`07aaf460 00000000`00000000 fffffa80`078901a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`037af590 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb

NETIO.SYS is a Windows networking driver, and there is most probably an issue with the network card drivers or a AV program which has it's own in-built firewall.

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rsimmons999 · 30 Dec 2012

Attachment 247919
i hope this is what you were looking for.

**x BlueRobot** · 31 Dec 2012

Remove:

Code:

Start Menu\Programs\McAfee Family Protection

McAfee is known to cause BSODs with Windows 7, it is best to remove this program using this tutorial provided by McAfee:

How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

Install and perform full scans with:

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:

Good and Free system security combination.

I've just realized you have McAfee and MSE running on the same system, this can cause serious conflict issues, so remove McAfee and keep MSE with Malwarebytes.

Norton has be known in some cases to cause problems, however, this may be a exception since it's not the anti-virus product of Norton but a Online Backup service.

Code:

Start Menu\Programs\Norton Online Backup

I would remove the program if BSODs are still occuring, and then use a free imaging program such as:

Imaging with free Macrium

Or, Windows own in-built imaging features:

Backup Complete Computer - Create an Image Backup

This will create a entire backup of your hard-drive, including the operating system and all the files stored; remember to read the information boxes within the tutorials.

Windows 7: BSOD after using KAT.ph and the program Utorrent

BSOD after using KAT.ph and the program Utorrent problems?