Earlier today my dad turned on our computer to a blue screen. It told him to restart the computer if he had never seen it before, and he did. However, we cannot get it to start back up. When we press the power button, the fan runs (harder than usual), but the monitor stays asleep. HELP.
There's not much help I would be able to provide not being able to see your dumps, make sure the VGA or whichever connectors you are using for your monitor are fully connected, and that the graphics card is seated properly, then try these steps:
Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz
Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
Belkin Black Laptop Cooling Stand
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory
Your graphics card is most probably not seated properly or has failed completely from the information you have provided in your first post.
Computer type Laptop System Manufacturer/Model Number HP Pavilion dm1 Notebook PC OS Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64 CPU AMD E-450 APU (64-Bit) @ 1.65GHz Dual-Core Motherboard HP 3387 36.0A (Socket FT1) Memory 4GB DDR3 @ 676MHz Graphics Card AMD Radeon HD 6320 Graphics Sound Card Beats Audio - IDT High Definition Audio CODEC Monitor(s) Displays LCD HP Monitor Screen Resolution 1366 x 768 @ 60Hz
Keyboard Standard PS/2 Keyboard Mouse Synaptics TouchPad V 7.5/Logitech USB Wireless PSU Microsoft Composite Battery - ACPI Case HP Cooling HP Cool Sense Hard Drives 500GB - SATA Hitachi HTS547550A9E384 Internet Speed 24.0 Mbps Antivirus Microsoft Security Essentials Browser Opera Other Info NIC - Broadcom 4313GN 802.11b/g/n Wi-Fi Adapter
Belkin Black Laptop Cooling Stand
Earlier today my dad turned on our computer to a blue screen. It told him to restart the computer if he had never seen it before, and he did. However, we cannot get it to start back up. When we press the power button, the fan runs (harder than usual), but the monitor stays asleep. HELP.
Open your case, there you can see the CPU fan, it must have gotten so dirty, unplug it and try to remove it. it maybe hard if it is your first time to do so. use your mind and unattache it carefully. then clean the heat sink and change the fan or just stick off the lable in the back, and there you can use oil to make the fan rotate faster. ( but it is better to change it)