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Windows 7: Event 41, Kernel-Power

01 Jan 2013   #11
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Pauly,
The Morgud2.zip was created yesterday, December 31st 2012. Personally I would just "iron over" a new Windows installation, but first i want to be sure its a driver issue, not a hardware one. I had a couple of years ago a malfunctioning Motherboard, some capacitors where fried back then, a new Motherboard fixed back then all the instability.

If i remember correctly, starting December i found a Sega Saturn Emulator. In order to play it without being a CD DJ, you need ISO's. So i went and created out of a couple of my old Saturn CD's ISO's. Then i remember i ran unto trouble with my Demon Tools lite, the Emulator didn't want to take it so i checked out other Virtual Drive Software, Alcohol120% and Power ISO.
I suspect that i maybe crashed something in my system, Registry wise, by having installed all three at once. Maybe i activated (accidentally)with two or so a virtual drive and that caused it.

Right now, i still have the problem, today as posted before, i tried to scan my system when it stopped. Also, when i came home just before, and started the PC up, it froze on the screen where you see those 4 balls join into the Windows 7 symbol. I tried a fix, and all it done was a system restore. What i would really need, is one of those Windows XP system restores, where i can restore my system to a state BEFORE December 2012. But somehow in Windows 7 it don't save such old restore points .

SCDEmu.sys should't be there, i deinstalled PowerISO and SPTD.sys is, according to the uninstaller Arc posted(Disk-Tools) not on my system.
Are you sure you looked into the correct Driver List file? If i look into the Driver List file that i added to Morgud2.zip, i don't see neither SCDEmu.sys nor sptd.sys.

Edit: Also, the Verifier.exe should not be running, it tells me its turned off.


My System SpecsSystem Spec
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02 Jan 2013   #12
Pauly

Win7 Ultimate X64
 
 

I was talking in terms of the dump file not the other stuff mate i was just meaning there is no new dump file to analyse which is the most important bit of the upload to extract a possible cause, sorry for the confusion
My System SpecsSystem Spec
02 Jan 2013   #13
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Did you check this post Pauly? I attached the file "Morgud2.zip" to it. In it i see a folder in which are two dump files, one "120512-36878-01.dmp" and one "123112-47970-01.dmp". The first one is also in Morgud.zip, but the second one is only in Morgud2.zip.
I did both according to the BSOD's Posting Instructions. Also just to be sure, i downloaded the Morgud2.zip, and its the same file as i have on mu PC.

So did you check the correct file, or did i make the mistake?

Quote   Quote: Originally Posted by Morgud View Post
I deinstalled all SPTD software as well as STD. I deinstalled all norton products. I installed Microsoft Security Essentials and the Free Mbam scanner, but yesterday i only came to Quick Scans, so today i wanted to do a Full System Scan using Microsoft Security Essentials and i wanted to go out and let it run.

I just happen to not go right away, so i took a look at the PC, and it was frozen. This time no "special sound", it was just frozen. So i did restart, in the Event Manager i just see Event 41, Kernel-Power #13 and thats it. So i did the whole SF Diagnostic Tool "Grab All" again, and attached it to this reply, its Morgud2.
My System SpecsSystem Spec
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02 Jan 2013   #14
Pauly

Win7 Ultimate X64
 
 

Yes mate there is an extra dump file in there but it was generated (look at the file name) on 12/31/12 before you turned of verifier and removed the other software you talked about, i think maybe the crash you talked about did not create a dump but this one was generated before maybe without you realising the output of this 2nd dump is what i posted above and it blames a driver from poweriso for the crash
My System SpecsSystem Spec
02 Jan 2013   #15
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I see that now. Didn't realize that the name = date created. Sorry for the inconvenience.

Indeed i did let the Verifier run for a few days, then i turned it off. I think i deinstalled all that Power ISO & Daemon Tools crap AFTER turn off Verifier. I just tried to create another file using SF Diagnostic Tool, but the dump file has the same date as the one in Morgud2.zip, so i suppose it's the same file.

However i did have Two Event 41, Kernel-Power at 12/31/2012, as well as two at 1/1/2013. The two at 1/1/2013 have to have happened without the sptd.sys, as the sptd standalone deinstaller don't find sptd.sys on my system and there is no Daemon Tools, Alcohol 120% nor Power ISO on my system. I don't see those neither in "Programs and Features" nor in "Windows Instal Clean Up". Also i checked in Program Files, both of them, i didn't find any of those.

Should i turn on Driver Verifier again, because it seems my windows don't create a new dump file. I just checked it in Advanced System Settings, its turned on.
My System SpecsSystem Spec
02 Jan 2013   #16
Pauly

Win7 Ultimate X64
 
 

Its not going to do any harm might help to flush out any erroneous drivers

Without going back through post heres a post i have saved for when i start a bsod thread with someone might be worth going through and trying them out as we cant even be sure if its hardware or software

If your OCing in anyway stop, return everything to stock settings for the purposes of testing

If you havent already, fill in your system specs so we know what we are dealing with
System Info - See Your System Specs

Run some scans to check against virus or infection
http://support.kaspersky.com/5350
Windows Defender Offline

Run some basic hardware tests
RAM - Test with Memtest86+
Disk Check (windows based check)
Hard Drive Diagnostic Procedure (bootable disk check)

Run some stress tests
Hardware - Stress Test With Prime95 General hardware
Video Card - Stress Test with Furmark Graphics

Im off for the night its late have a look through this and post back will come back tomorrow when i got more time and have another go through your installed programs and drivers see what we can find
My System SpecsSystem Spec
03 Jan 2013   #17
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I will go through all of it, one by one. Was let run a full system scan of "Malewarebytes Anti-Malware" just a sec ago, came up with 2 items, both minor. Yesterday i ran a full system scan Microsoft Security Essentials. Nothing came up.
I filled in some hardware spec already, just not everything in detail. I changed back then the BIOS of my Motherboard, since the one i had produced errors, my Motherboard hat that "Bulldozer" issue.

For the Harddrive check, do i need to check ALL Harddrives, or just the OS one? I got a brand new one, when i installed Win7, so it should not be broken, unless it's a production failure.
My System SpecsSystem Spec
03 Jan 2013   #18
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Updated my System spec.

Ran Kaspersky, it found nothing.
My System SpecsSystem Spec
03 Jan 2013   #19
Pauly

Win7 Ultimate X64
 
 

I personally would run all drives from bootable disk check, minimum i would do is bootable check on OS HDD & dskchk on others
My System SpecsSystem Spec
03 Jan 2013   #20
Morgud

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I will go through all of this, however it will take some time. I report back the results.
My System SpecsSystem Spec
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 Event 41, Kernel-Power




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