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Windows 7: BSOD on wake from sleep


01 Jan 2013   #1

Windows 7 Ultimate x64
 
 
BSOD on wake from sleep

Hey, I have a three year old secondary PC that I just recently started using again after about a year in storage. I did a clean reinstall of Windows 7 x64 a few days ago. Now that I have everything set up for use I'm getting BSODs every time I wake the PC from sleep. I need some help tracking down the culprit.

I reseated my RAM, PCI cards, SATA cables and everything. I still get BSODs when I wake the PC from S3 sleep about 75% of the time. Sometimes I get to the desktop and it works for a couple seconds before freezing and BSODing, sometimes it BSODs as soon as it wakes up. I've tried disconnecting my USB devices one at a time to see if one of them is the problem but I still get a BSOD no matter what.

Dump folder attached. I hope someone here can help me with this. Thanks.


My System SpecsSystem Spec
.

02 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Is the firmware for the SSD up to date?
Code:
Model	Corsair CSSD-F120GB2 ATA Device
If not, check for an update and let us know if updating the firmware brings stability.

Also go through this thread for reference:Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:BUGCHECK SUMMARY:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8008ecf9f0, fffffa8008ecfcd0, fffff80002dd3460}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8008ecf9f0, Terminating object
Arg3: fffffa8008ecfcd0, Process image file name
Arg4: fffff80002dd3460, Explanatory message (ascii)

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa8008ecf9f0

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR:  0xF4_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`083270e8 fffff800`02e5b822 : 00000000`000000f4 00000000`00000003 fffffa80`08ecf9f0 fffffa80`08ecfcd0 : nt!KeBugCheckEx
fffff880`083270f0 fffff800`02e07e0b : ffffffff`ffffffff fffffa80`087b2b50 fffffa80`08ecf9f0 fffffa80`08ecf9f0 : nt!PspCatchCriticalBreak+0x92
fffff880`08327130 fffff800`02d86f04 : ffffffff`ffffffff 00000000`00000001 fffffa80`08ecf9f0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176e6
fffff880`08327180 fffff800`02ad3253 : fffffa80`08ecf9f0 fffff800`c0000005 fffffa80`087b2b50 00000000`016509d0 : nt!NtTerminateProcess+0xf4
fffff880`08327200 fffff800`02acf810 : fffff800`02b1eb7f fffff880`08327b78 fffff880`083278d0 fffff880`08327c20 : nt!KiSystemServiceCopyEnd+0x13
fffff880`08327398 fffff800`02b1eb7f : fffff880`08327b78 fffff880`083278d0 fffff880`08327c20 00000000`773f5a44 : nt!KiServiceLinkage
fffff880`083273a0 fffff800`02ad3642 : fffff880`08327b78 00000000`01690000 fffff880`08327c20 00000000`77401670 : nt! ?? ::FNODOBFM::`string'+0x488a4
fffff880`08327a40 fffff800`02ad21ba : 00000000`00000001 00000000`01650f88 fffffa80`08ecf901 00000000`01690000 : nt!KiExceptionDispatch+0xc2
fffff880`08327c20 00000000`77428e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`01650f90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77428e3d


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
02 Jan 2013   #3

Windows 7 Ultimate x64
 
 

Ok, I updated my SSD firmware from 1.1 to 2.0. The flasher rebooted my system and when it restarted I got DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Then I followed the directions in the thread linked above and disconnected power from my system, held the power button in for 30 seconds, disconnected cables from SSD for a while, reconnected them, and restarted.

This time Windows 7 booted up just fine with the new firmware. Alas, when testing Sleep mode again I immediately got a BSOD when waking the system. I ran chkdsk on the drive at boot time and no errors were found, and the BSOD issue still exists.
My System SpecsSystem Spec
.


02 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Upload new .dmp files
My System SpecsSystem Spec
Reply

 BSOD on wake from sleep




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