Windows 7: BSOD x124 Mostly while watching videos on YouTube

noobystok · 01 Jan 2013

I have had my computer setup for a while. I upgraded the video card about 6 months ago with no issues. For the last two weeks though, I have been getting BSODs mostly while watching Youtube videos and also when my gf was playing Sims 3 which I have since uninstalled. I do occasionally get them with normal use not watching videos or playing games.

I ran Prime95, Memtest, Futuremark and I believe a couple other stress testers with no temp issues, errors or BSODs. I have attempted to update my bios as well as all other drivers. I have re-seated everything. I feel like it's most likely a CPU or GPU issue, maybe showing signs of aging for the CPU. Either way I'm stuck and need help. Let me know if you need any more information!

Thanks in advance!

bagavan · 02 Jan 2013

you are rite

BSOD Index

http://msdn.microsoft.com/en-us/libr...=VS.85%29.aspx

noobystok · 02 Jan 2013

So what does that mean? How do I diagnose the problem hardware without replacing it all? I can't rma a functional video adapter and I don't want to buy a new CPU to test since if it's on its last leg I don't what to grow through the l

**Pauly** · 02 Jan 2013

Hello Welcome to SF

First off if your OCing in anyway stop, return everything to stock settings for the purposes of testing

If you havent already, fill in your system specs so we know what we are dealing with
System Info - See Your System Specs

Make sure you have read the guide on asking for help with BSOD so you know what we need
http://www.sevenforums.com/crashes-d...tructions.html

OK have had a look through your dumps (all 16 of them) and they are all identical
0x124 WHEA_UNCORRECTABLE_ERROR BSOD Index which generally signifies a hardware problem, have a look at this
Stop 0x124 - what it means and what to try

Heres a sample dump they are all identical

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8005581038, b2000010, 10c0f}
Probably caused by : AuthenticAMD
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8005581038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000010, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010c0f, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WinSAT.exe
CURRENT_IRQL:  f
STACK_TEXT:  
fffff800`04933ac8 fffff800`03219a3b : 00000000`00000124 00000000`00000000 fffffa80`05581038 00000000`b2000010 : nt!KeBugCheckEx
fffff800`04933ad0 fffff800`033dcb13 : 00000000`00000001 fffffa80`05581ea0 00000000`00000000 fffffa80`05581ef0 : hal!HalBugCheckSystem+0x1e3
fffff800`04933b10 fffff800`03219700 : 00000000`00000728 fffffa80`05581ea0 fffff800`04933e70 fffff880`098ebe00 : nt!WheaReportHwError+0x263
fffff800`04933b70 fffff800`03219052 : fffffa80`05581ea0 fffff800`04933e70 fffffa80`05581ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`04933cc0 fffff800`0320ce8f : 00000000`20004000 00000000`00000001 fffff800`04933ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`04933d00 fffff800`032cd8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff800`04933d30 fffff800`032cd713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`04933e70 fffff800`033b1b4e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`098ebd90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!EtwpLogKernelEvent+0x2e

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME:  AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS
Followup: MachineOwner
---------

and when investigated further they show

Code:

===============================================================================
Common Platform Error Record @ fffffa8005581038
-------------------------------------------------------------------------------
Record Id     : 01ca8ab8849dc4a1
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 12/27/2012 11:24:46 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80055810b8
Section       @ fffffa8005581190
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000040f33
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005581100
Section       @ fffffa8005581250
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : 33 0f 04 00 00 08 02 00 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa8005581250
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8005581148
Section       @ fffffa80055812d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xb200001000010c0f

which to be seems to be referencing your cpu so it is possible you have a problem with your cpu or motherboard but not necessarily a total failure

Code:

[SMBIOS Data Tables v2.4]
[DMI Version - 36]
[2.0 Calling Convention - No]
[Table Size - 2170 bytes]
[BIOS Information (Type 0) - Length 24 - Handle 0000h]
  Vendor                        Phoenix Technologies, LTD
  BIOS Version                  ASUS M2N-SLI DELUXE ACPI BIOS Revision 5001
  BIOS Starting Address Segment e000
  BIOS Release Date             02/04/2010
  BIOS ROM Size                 80000
  BIOS Characteristics
       07: - PCI Supported
       09: - Plug and Play Supported
       10: - APM Supported
       11: - Upgradeable FLASH BIOS
       12: - BIOS Shadowing Supported
       15: - CD-Boot Supported
       16: - Selectable Boot Supported
       17: - BIOS ROM Socketed
       19: - EDD Supported
       22: - 360KB Floppy Supported
       23: - 1.2MB Floppy Supported
       24: - 720KB Floppy Supported
       25: - 2.88MB Floppy Supported
       26: - Print Screen Device Supported
       27: - Keyboard Services Supported
       28: - Serial Services Supported
       29: - Printer Services Supported
       30: - CGA/Mono Services Supported
  BIOS Characteristic Extensions
       00: - ACPI Supported
       01: - USB Legacy Supported
       04: - LS120-Boot Supported
       05: - ATAPI ZIP-Boot Supported
       08: - BIOS Boot Specification Supported
       10: - Specification Reserved
  BIOS Major Revision           255
  BIOS Minor Revision           255
  EC Firmware Major Revision    255
  EC Firmware Minor Revision    255
[System Information (Type 1) - Length 27 - Handle 0001h]
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
  Version                       System Version
  Serial Number                                     
  UUID                          00000000-0000-0000-0000-000000000000
  Wakeup Type                   Power Switch
  SKUNumber                      
  Family                         
[BaseBoard Information (Type 2) - Length 8 - Handle 0002h]
  Manufacturer                  ASUSTeK Computer INC.
  Product                       M2N-SLI DELUXE
  Version                       1.XX
  Serial Number                             
[System Enclosure (Type 3) - Length 17 - Handle 0003h]
  Manufacturer                  Chassis Manufacture
  Chassis Type                  Desktop
  Version                       Chassis Version
  Serial Number                               
  Asset Tag Number                          
  Bootup State                  Safe
  Power Supply State            Safe
  Thermal State                 Safe
  Security Status               None
  OEM Defined                   1
[Processor Information (Type 4) - Length 35 - Handle 0004h]
  Socket Designation            Socket AM2 
  Processor Type                Central Processor
  Processor Family              83h - AMD Athlon 64 Processor Family
  Processor Manufacturer        AMD
  Processor ID                  330f0400fffb8b17
  Processor Version             AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
  Processor Voltage             8eh - 1.4V
  External Clock                200MHz
  Max Speed                     3700MHz
  Current Speed                 3000MHz
  Status                        Enabled Populated
  Processor Upgrade             Socket 940
  L1 Cache Handle               000ah
  L2 Cache Handle               000bh
  L3 Cache Handle               [Not Present]
  Serial Number                  
  Asset Tag Number               
  Part Number                    
[Memory Controller Information (Type 5) - Length 24 - Handle 0005h]
  Error Detecting Method        06h - 64-bit ECC
  Error Correcting Capability   04h - None 
  Supported Interleave          03h - One Way Interleave
  Current Interleave            03h - One Way Interleave
  Maximum Memory Module Size    0ah - 1024MB
  Supported Speeds              001ch - 70ns 60ns 50ns 
  Supported Memory Types        0404h - Standard SDRAM 
  Memory Module Voltage         2.9V 
  Number of Memory Slots        4
  Memory Slot Handle            0006h
  Memory Slot Handle            0007h
  Memory Slot Handle            0008h
  Memory Slot Handle            0009h
  Enabled Err Correcting Caps   00h - 
[Memory Module Information (Type 6) - Length 12 - Handle 0006h]
  Socket Designation            DIMM_B1
  Bank Connections              23h - 3 2
  Current Speed                 35ns
  Current Memory Type           0012h - Unknown EDO 
  Installed Size                8bh - 2048 [double bank]
  Enabled Size                  8bh - 2048 [double bank]
  Error Status                  00h - [No Errors] 
[Memory Module Information (Type 6) - Length 12 - Handle 0007h]
  Socket Designation            DIMM_B2
  Bank Connections              ffh - 
  Current Speed                 255ns
  Current Memory Type           0002h - Unknown 
  Installed Size                7fh - [Not Installed] [single bank]
  Enabled Size                  7fh - [Not Installed] [single bank]
  Error Status                  00h - [No Errors] 
[Memory Module Information (Type 6) - Length 12 - Handle 0008h]
  Socket Designation            DIMM_A1
  Bank Connections              01h - 1 0
  Current Speed                 1ns
  Current Memory Type           0012h - Unknown EDO 
  Installed Size                8bh - 2048 [double bank]
  Enabled Size                  8bh - 2048 [double bank]
  Error Status                  00h - [No Errors] 
[Memory Module Information (Type 6) - Length 12 - Handle 0009h]
  Socket Designation            DIMM_A2
  Bank Connections              ffh - 
  Current Speed                 255ns
  Current Memory Type           0002h - Unknown 
  Installed Size                7fh - [Not Installed] [single bank]
  Enabled Size                  7fh - [Not Installed] [single bank]
  Error Status                  00h - [No Errors] 
[Cache Information (Type 7) - Length 19 - Handle 000ah]
  Socket Designation            L1 Cache
  Cache Configuration           0180h - WB Enabled Int NonSocketed L1
  Maximum Cache Size            0080h - 128K
  Installed Size                0080h - 128K
  Supported SRAM Type           0020h - Synchronous 
  Current SRAM Type             0020h - Synchronous 
  Cache Speed                   0ns
  Error Correction Type         Multi-Bit ECC
  System Cache Type             Data
  Associativity                 4-way Set-Associative
[Cache Information (Type 7) - Length 19 - Handle 000bh]
  Socket Designation            L2 Cache
  Cache Configuration           0181h - WB Enabled Int NonSocketed L2
  Maximum Cache Size            0400h - 1024K
  Installed Size                0400h - 1024K
  Supported SRAM Type           0020h - Synchronous 
  Current SRAM Type             0020h - Synchronous 
  Cache Speed                   0ns
  Error Correction Type         Multi-Bit ECC
  System Cache Type             Unified
  Associativity                 4-way Set-Associative
[Physical Memory Array (Type 16) - Length 15 - Handle 0040h]
  Location                      03h - SystemBoard/Motherboard
  Use                           03h - System Memory
  Memory Error Correction       03h - None
  Maximum Capacity              4194304KB
  Memory Error Inf Handle       [Not Provided]
  Number of Memory Devices      4
[Memory Device (Type 17) - Length 27 - Handle 0041h]
  Physical Memory Array Handle  0040h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          2048MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM_B1
  Bank Locator                  Bank0/1
  Memory Type                   12h - DDR
  Type Detail                   0000h -
  Speed                         800MHz
  Manufacturer                  None
  Serial Number                     
  Asset Tag Number                  
  Part Number                   None
[Memory Device (Type 17) - Length 27 - Handle 0042h]
  Physical Memory Array Handle  0040h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          [Not Populated]
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM_B2
  Bank Locator                  Bank2/3
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         0MHz
  Manufacturer                  None
  Serial Number                     
  Asset Tag Number                  
  Part Number                   None
[Memory Device (Type 17) - Length 27 - Handle 0043h]
  Physical Memory Array Handle  0040h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          2048MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM_A1
  Bank Locator                  Bank4/5
  Memory Type                   12h - DDR
  Type Detail                   0000h -
  Speed                         800MHz
  Manufacturer                  None
  Serial Number                     
  Asset Tag Number                  
  Part Number                   None
[Memory Device (Type 17) - Length 27 - Handle 0044h]
  Physical Memory Array Handle  0040h
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          [Not Populated]
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM_A2
  Bank Locator                  Bank6/7
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         0MHz
  Manufacturer                  None
  Serial Number                     
  Asset Tag Number                  
  Part Number                   None
[Memory Array Mapped Address (Type 19) - Length 15 - Handle 0045h]
  Starting Address              00000000h
  Ending Address                003fffffh
  Memory Array Handle           0040h
  Partition Width               01
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 0046h]
  Starting Address              00000000h
  Ending Address                001fffffh
  Memory Device Handle          0041h
  Mem Array Mapped Adr Handle   0045h
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         [None]
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 0047h]
  Starting Address              00000000h
  Ending Address                00000000h
  Memory Device Handle          0042h
  Mem Array Mapped Adr Handle   0045h
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         [None]
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 0048h]
  Starting Address              00200000h
  Ending Address                003fffffh
  Memory Device Handle          0043h
  Mem Array Mapped Adr Handle   0045h
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         [None]
[Memory Device Mapped Address (Type 20) - Length 19 - Handle 0049h]
  Starting Address              00000000h
  Ending Address                00000000h
  Memory Device Handle          0044h
  Mem Array Mapped Adr Handle   0045h
  Partition Row Position        01
  Interleave Position           [None]
  Interleave Data Depth         [None]

When looking at your system info further you can see your bios is dated 02/04/10 so a bios update may be a good place to start as would be some hardware tests of your ram you could also before testing ram pull the sticks out and reinsert them to ensure they are seated properly RAM - Test with Memtest86+ as a last resort i may be temted to remove and reseat cpu but you would need to apply fresh thermal paste if you do that so i would leave that for the moment as a last resort

**Pauly** · 02 Jan 2013

I feel i should add here that i am no expert on this i am just giving you my interpretation of the dump file please do not take what i write as fact.

Thinking on from this i think updating you mobo drivers may also be beneficial ie chipset etc
I think i should also explain i recommend RAM checks as your cpu interacts with the ram and a problem with this interaction could show as cpu fault ie memory controller
Your particular dump has me quite intrigued and i plan to look into this more when i have time hopefully later this evening (im on uk time) will post back anything else i can find

Windows 7: BSOD x124 Mostly while watching videos on YouTube

BSOD x124 Mostly while watching videos on YouTube problems?