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Windows 7: BSOD while coming out of sleep mode BCCode 9f

02 Jan 2013   #1
Rosco2382

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD while coming out of sleep mode BCCode 9f

I am not sure what is causing this issue on my dads laptop. He only uses it for work with email and excel mostly. He surf's the internet but nothing malicious as far as I can see.

I'm trying to talk to him about running the Windows 7 forums diagnostic tool. He doesn't seem to be able to grasp what I am asking him to do. Is it possible if I was able to get him to send me the .dmp files from his harddrive to mine and have them uploaded that way for someone to help me out?


My System SpecsSystem Spec
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03 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Rosco, if you can post it following the Blue Screen of Death (BSOD) Posting Instructions, we will be able to help you
My System SpecsSystem Spec
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 BSOD while coming out of sleep mode BCCode 9f




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