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Windows 7: BSOD, 0x00000124 WHEA_UNCORRECTABLE_ERROR

02 Jan 2013   #1

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 
BSOD, 0x00000124 WHEA_UNCORRECTABLE_ERROR

Hello,

Since some months I have a BSOD on my computer: 0x00000124 WHEA_UNCORRECTABLE_ERROR. Firstly it used to appear when I was playing League of Legends during champ selection, but I realized that I also got BSOD when listening music on iTunes or on YouTube.

What I've already tried:

- I was on Windows 7 Pro x64, I formated the computer with a new Windows 7 Pro x64 but still have BSOD
- I installed Windows 8 Pro x64 after formatting, but still BSOD
- All my drivers are up to date
- I stressed memory with MemTest86+ without any error
- I stressed my graphic card with FurMark 1.10.3 without any error
- I stressed my CPU with OCCT 4.3.2 and I got the BSOD
- I clean up the computer to remove dust
- I changed the hermally conductive paste because my CPU temperature was high (70C and over) but it's okay now (35C, 50/60C when playing games)

My hardware:
proc: Intel Core 2 Duo E6600 2.4Ghz
gc: nVidia GeForce 8800GTS
mb: MSI P35 NEO-COMBO

At the moment I'm wondering if the problem is coming for the processor or the motherboard. I doubt it happens because of corrupted drivers because I formatted the computer many times and unplugged all the externe devices during my tests.

I've attached all the debug info needed to this post, I hope it will help you.

Thank you in advance for your help

PS: my OS is in french I hope it won't be a problem for the debug info.


My System SpecsSystem Spec
.

02 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck 124, {0, fffffa8004ebd038, 0, 0}

Probably caused by : GenuineIntel
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8004ebd148
Section       @ fffffa8004ebd2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
  Status      : 0xf200084000000800
Code:
FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS
It seems to be a bad CPU, however, with Parameter 1 obtaining the value of 0, then this may be a generic error produced by the WHEA error reporting, as a result it is best to stress test the CPU for confirmation:Enable "Round off checking" before the test (see first post below tutorial).
My System SpecsSystem Spec
03 Jan 2013   #3

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 

Hi and thanks for your answer.

I did two prime95 tests. The first one lasted 2 hours before I stopped it and during the second one, the PC crashed in less than 30 minutes.

I've attached the two reports (14.40 is the first one, 16.30 is the second)

Thank you!
My System SpecsSystem Spec
.


03 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Are you overclocking any hardware? If so, I suggest you revert the settings back to default through the BIOS.

Prime95 seem to give passes although your computer did crash upon the second testing; do you know what the temperature was?

I would run the CPU test with OCCT also, to see what the voltages are and if the same results occur, remember to enable Error Checking:
My System SpecsSystem Spec
03 Jan 2013   #5

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 

I don't have a single hardware overclocked, the BIOS settings are set by default.

I did another prime95 test to check the CPU temperature: it didn't go over 65C.

I will do an OCCT CPU test and let you know
My System SpecsSystem Spec
04 Jan 2013   #6

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 

Hi,

The GPU test passed without any error (1h), I posted the results' screens bellow.

The CPU test crashed.
My System SpecsSystem Spec
04 Jan 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It seems you have a bad CPU, do have any other CPUs to swap with?
My System SpecsSystem Spec
05 Jan 2013   #8

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 

Can I swap it with an Intel Pentium 4, 3.4Ghz? I'm not sure about the socket.
My System SpecsSystem Spec
05 Jan 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

If it fits into the socket without any problems then it will fine, have you searched your socket type and the CPUs compatible?
My System SpecsSystem Spec
05 Jan 2013   #10

Microsoft Windows 8 Professionnel 64 bits 9200 Multiprocessor Free
 
 

I know that the E6600 socket is LGA775 and the P4 is 775 (is LGA important or not?).
My System SpecsSystem Spec
Reply

 BSOD, 0x00000124 WHEA_UNCORRECTABLE_ERROR




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