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Windows 7: BSOD - possibly related to dota 2

05 Jan 2013   #1
oca

Windows 7 Home Premium 64 bit
 
 
BSOD - possibly related to dota 2

Sorry about the vagueness of the title, dota 2 had been open in at least 2 of the last 3 incidences (all happened within two days).

Thank you for taking the time to read this.


My System SpecsSystem Spec
.
06 Jan 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

The BSOD seem to be caused due to network errors.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff88001647650}

*** WARNING: Unable to verify timestamp for L1E62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for L1E62x64.sys
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : L1E62x64.sys ( L1E62x64+6a10 )

Followup: MachineOwner
---------
fffff880`0b9d0978  fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x3307
fffff880`0b9d0430  fffff880`0fac022dUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x2c22d
fffff880`0b9d0778  fffff880`01647650 ndis! ?? ::FNODOBFM::`string'+0x15dd
fffff880`0b9d07c8  fffff880`107f4bc8 L1E62x64+0x6bc8
fffff880`0b9d0838  fffff880`107f4a10 L1E62x64+0x6a10
fffff880`0b9d0840  fffffa80`073571a0
fffff880`0b9d0848  fffff880`01d91069 kl1+0x17a069
fffff880`0b9d0908  fffff880`107ef414 L1E62x64+0x1414
fffff880`0b9d0938  fffff880`107ef288 L1E62x64+0x1288
fffff880`0b9d0948  fffff880`016ed4f1 ndis!ndisMSendNBLToMiniport+0xb1
fffff880`0b9d0978  fffff880`01803307Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x3307
fffff880`0b9d09a8  fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64
fffff880`0b9d09e8  fffff880`01802d3d klim6+0x2d3d
fffff880`0b9d0a18  fffff880`018018f3 klim6+0x18f3
fffff880`0b9d0aa8  fffff880`01630624 ndis!NdisFSendNetBufferLists+0x64
fffff880`0b9d0b78  fffff880`018cd897 tcpip!ProcessALEForTransportPacket+0x4b7
fffff880`0b9d0be8  fffff880`01630569 ndis!ndisSendNBLToFilter+0x69
fffff880`0b9d0c48  fffff880`016ed5d5 ndis!NdisSendNetBufferLists+0x85
fffff880`0b9d0ca8  fffff880`018af26e tcpip!IppFragmentPackets+0x39e
fffff880`0b9d0d88  fffff880`019ca9a0 tcpip!Ipv4Global
fffff880`0b9d0dc0  fffff880`019ca9a0 tcpip!Ipv4Global
fffff880`0b9d0dc8  fffff880`018ac447 tcpip!IppDispatchSendPacketHelper+0x87
fffff880`0b9d0dd0  fffff880`019ca9a0 tcpip!Ipv4Global
fffff880`0b9d0de8  fffff880`019c0800 tcpip!`string'+0x15870
fffff880`0b9d0e88  fffff880`018ae895 tcpip!IppPacketizeDatagrams+0x2d5
fffff880`0b9d0ef0  fffff880`019ca9a0 tcpip!Ipv4Global
fffff880`0b9d0f58  fffff880`018bb2a6 tcpip!IppGetNextHopFromPath+0x66
fffff880`0b9d0fa8  fffff880`018acfd3 tcpip!IppSendDatagramsCommon+0x753
fffff880`0b9d0fe0  fffff880`019ca901 tcpip!Ipv4InterfaceRegKeyMapping+0x41
Description here:
  1. Driver Reference Table - kl1.sys
  2. Driver Reference Table - L1E62x64.sys
RECOMMENDATION
1. Uninstall Kaspersky for troubleshooting purposes:Use Microsoft Security Essentials:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

2. Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:3. Disk Check on your hard drive for file system errors and bad sectors on it:4. Reduce items at start-up. Nothing except anti-virus is required:5. Update your Atheros Driver:
Code:
lmvm L1E62x64
start             end                 module name
fffff880`107ee000 fffff880`10800000   L1E62x64 T (no symbols)           
    Loaded symbol image file: L1E62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\L1E62x64.sys
    Image name: L1E62x64.sys
    Timestamp:        Thu Jun 11 12:45:22 2009 (4A30A802)
    CheckSum:         00011259
    ImageSize:        00012000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If its wireless, match your device from here:If its not a wireless, match your device from here:Alcohol %:
Code:
Start Menu\Programs\Alcohol 120%	Public:Start Menu\Programs\Alcohol 120%	Public
Please uninstall Alcohol. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

You also need to update your video card drivers:
Code:
lmvm nvlddmkm
start             end                 module name
fffff880`0fa94000 fffff880`106f8000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Aug 03 15:08:32 2011 (4E391010)
    CheckSum:         00C5B5DF
    ImageSize:        00C64000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to "NVIDIA" and reboot the system. Delete remnants of its drivers/older drivers using Driver Sweeper.

Drivers - Clean Left over Files after Uninstalling
warning   Warning
Do not install BETA drivers.

Link: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products

For monitoring the heat/celsius of the system, use Speccy or HWinfo:Check for a newer version on the BIOS:
Code:
BIOS Version/Date	American Megatrends Inc. 0506, 26/05/2008
Let us know the results, good luck.
My System SpecsSystem Spec
17 Jan 2013   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Any updates?
My System SpecsSystem Spec
.

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 BSOD - possibly related to dota 2




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