Blue Screen


  1. Posts : 4
    Windows 7 32 bit
       #1

    Blue Screen


    I occasionally get a blue screen when I try to access pictures or documents associated with Office 2010. The info I get is as follows:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: C0000005
    BCP2: 9E6C2F10
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Any ideas how to fix this? Thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 4
    Windows 7 32 bit
    Thread Starter
       #3

    Bsod


    I have made the zip file of my crashes per instructions, but when I try to browse to get the files to upload, I get the BSOD Any advice? Thanks
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4
      My Computer


 

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