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Windows 7: Blue Screen

05 Jan 2013   #1
jkkck

Windows 7 32 bit
 
 
Blue Screen

I occasionally get a blue screen when I try to access pictures or documents associated with Office 2010. The info I get is as follows:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: C0000005
BCP2: 9E6C2F10
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Any ideas how to fix this? Thanks


My System SpecsSystem Spec
.
05 Jan 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
08 Jan 2013   #3
jkkck

Windows 7 32 bit
 
 
Bsod

I have made the zip file of my crashes per instructions, but when I try to browse to get the files to upload, I get the BSOD Any advice? Thanks
My System SpecsSystem Spec
.

08 Jan 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
Reply

 Blue Screen




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