various BSODs mainly when doing video work

centaur78 · 13 Jan 2013

oberfrank said:

Deinstalled Devolo software, restarted and got 1x hanging PC and 1x bluescreen.

Prime95 Small FFT: PC did hang 2 times and third time it worked for 3 hours. All threads worked. Only the 4th one was a bit behind compared to the other ones...

IntelBurnTest: I did the high and very high test. Settings: 5 TImes, Threads: all. The tests were passed. High peaked at 57 degrees celsius and very high at 59.4 degrees. With a max amount for the processor of 62 degrees I skippe the maximum test...

Afterwards I had 2 additional crashes (1x Avidemux, 1x Canon DPP).

I have attached a new diagnostics file.

The last 3 dumps are corrupted ... i cant analyse them i would suggest you GRAB ALL using the SFdiag tool again and post here.. as i need all the files not just the dumps and logs

oberfrank · 14 Jan 2013

I used the tool again and the file is attached. 2 of the the last three do not look ok in bluescreenview. Should I generate additional crashdumps?

Last night I ran the blended test of Prime95 for hours (I do not know how long - PC went to Hibernate at some time after I left the room) and, during the test, I did some file operations and burned 2 CDs without any problem.

centaur78 · 14 Jan 2013

Nope.. Still says its corrupted..

However. i can see that you are using AVIRA.... most of the ppl here has faced problem with AVIRA . I would suggest you use Microsoft Security Essential instead. Its light on the system and works very well with the inbuilt windows firewall.

You don't need to use McAfee Security scan at all.. Windows 7 does a good job at highlighting problems associated with Antivirus, Firewall, backup etc. Please uninstall it.

Then please run Autoruns and then click on File> Save.. Save the file in .arn format and upload here.

I will advice accordingly..

oberfrank · 14 Jan 2013

Hi Centaur,

I did all you wrote but had not much time to test and just started avidemux which did the same as usual: BSOD after a short while when trancoding.

A new diagnostics file including the .arn file is attached.

Best regards,
O.

oberfrank · 16 Jan 2013

Hi Centaur,

one hour of testing produced 2 additional BSODs - see attached.

Regards,
O.

oberfrank · 09 May 2013

After taking a long break from my f... PC I gave it another tay and received several new bluescreens / hangs when trying a mixdown in Magix Video. From time to time the same applies when copying files.

Is it time to review /exchange other hardware (CPU, Mainboard, not RAM which was already checked)?

centaur78 · 10 May 2013

oberfrank said:

After taking a long break from my f... PC I gave it another tay and received several new bluescreens / hangs when trying a mixdown in Magix Video. From time to time the same applies when copying files.

Is it time to review /exchange other hardware (CPU, Mainboard, not RAM which was already checked)?

hi oberfrank

Its been almost 3 months since the last uploads.. Could you do it upload the sf diag files before we start doing the hardware test

oberfrank · 10 May 2013

here you go

cipley · 10 May 2013

the latest one is corrupt, but some of them I can open...

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

- Update this Driver as it's causing the fault (at least often shows up on the dmp files): tdrpman.sys
Acronis Try&Decide and Restore Points Volume Filter Driver
Backup software for data backup and disaster recovery in Windows and Linux - Acronis

Code:

Loaded symbol image file: tdrpman.sys
    Image path: tdrpman.sys
    Image name: tdrpman.sys
    Timestamp:        Mon Apr 23 16:16:44 2012 (4F951DFC)

- I assume you already performed memtest?
I suggest to take it for longer test, approx. 15 passes as there is a dmp file pointing to memory corruption

@centaur
I'm sure further tests are needed, kindly need your advice

BSOD ANALYSIS

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff8000329db70, 0, ffffffffffffffff}

Unable to load image tdrpman.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpman.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpman.sys
Probably caused by : tdrpman.sys ( tdrpman+b4490 )

Followup: MachineOwner
---------

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff800032af161, 0, ffffffffffffffff}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )

Followup: MachineOwner
---------

oberfrank · 10 May 2013

Hi
- Removed the driver which was installed after the last round of BSOD reviews and did not change a thing. My impression of the items referred to as the cause of the crashes as pretty random. Moreover, the crashes change from classic BSOD to restart and PC hanging up with/without distorted screen
- RAM was excessively tested, also each single stick
- Bluescreen produced after 2 min Magix Video mixdown of video

A new SF file is attached.