Windows 7: new windows 7 Intel PC freezes random processes

So i have recently gotten a new pc about a week ago it uses intel core i3. for the first week it worked fine and i had no issues but recently it has started to error.

The problems i have been having are freezing of random process anything from google chome to the needed windows process even the windows task manager. when a process freezes i wont be able to close it even if i use the windows task manger and click end process tree. Also when i go to log off it will go to shutdown and freeze wants it gets to the logging of message and will just keep spinning.

i have run Microsoft security essentials and malwarebytess and they both came up clean but i could only run Microsoft security essentials in safe mode where my computer works fine.



any help would be greatly appreciated thankyou

also here is my folder SF_powerneed.zip

Welcome to SevenForums.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)

• How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
  • McAfee Removal Tool - McAfee Uninstaller

Please go through these threads:

• is it bad to run multiple antivirus programs?
• The Assumptions You Make About Your Slow PC (and Why They're Probably Wrong)

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
  • Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
    • Good and Free system security combination.

Run a full scan with both (separately) once downloaded, installed and updated.
I note you have MSE, so you need not install it again
Daemon Tools:
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Perform a System File Check:

1. Click on the start
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

Disk Check on your hard drive for file system errors and bad sectors on it:

• Disk Check

Reduce items at start-up. Nothing except anti-virus is required:

• Startup Programs - Change
• Troubleshoot Application Conflicts by Performing a Clean Startup

Let us know if this helps, good luck.

Hi, did the steps help?