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Windows 7: Having startup/unknown issue windows 7 please help!!

08 Jan 2013   #1
mustang84

Windows 7 Home X64 bit
 
 
Having startup/unknown issue windows 7 please help!!

Good morning everyone.. I am having a major major issue with my computer. I was using my computer the other day, and I got a blue screen of death, and then it would not go away, the computer would not reboot. I had to factory restore the computer, lost all my stuff on it, but even after that it is still doing the same thing. I am not sure if my hard drive or my memory is messed up. I am posting a screenshot of the error I get when I start up, sorry the quality isnt great, it flashes just for like .2 seconds. My computer is a HP Pavilion G7 notebook PC. Any help would be super greatly appreciated. Thanks everyone..
Eddie


My System SpecsSystem Spec
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08 Jan 2013   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mustang84 View Post
Good morning everyone.. I am having a major major issue with my computer. I was using my computer the other day, and I got a blue screen of death, and then it would not go away, the computer would not reboot. I had to factory restore the computer, lost all my stuff on it, but even after that it is still doing the same thing. I am not sure if my hard drive or my memory is messed up. I am posting a screenshot of the error I get when I start up, sorry the quality isnt great, it flashes just for like .2 seconds. My computer is a HP Pavilion G7 notebook PC. Any help would be super greatly appreciated. Thanks everyone..
Eddie
Why did you do a fectory restore if you don't even know what the problem is? (So you also don't know if this fixes it)

Now you lost all your files. Better backup first next time.

Do you see the BSOD immediately, or do you see some kind of windows start flag first?
My System SpecsSystem Spec
08 Jan 2013   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

you got a KMODE_EXCEPTION_NOT_HANDLED (1e) Bug check which is probably caused by :memory_corruption
So, check your Memory for errors (use tools like memtest86+ and run the test for at least 4 hours).
My System SpecsSystem Spec
.


08 Jan 2013   #4
mustang84

Windows 7 Home X64 bit
 
 

It made me do a factory reset since windows wouldn't start.. I will try the memory test and see what happens..
My System SpecsSystem Spec
08 Jan 2013   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by mustang84 View Post
It made me do a factory reset since windows wouldn't start.. I will try the memory test and see what happens..
It did ask you if you want that. You should have said NO.
My System SpecsSystem Spec
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 Having startup/unknown issue windows 7 please help!!




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