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Windows 7: Black Screen of Death

10 Jan 2013   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chaps2013 View Post
I couldn't get it to pull up the installation DVD. I started running some tests and got and got an error code: 0146 and OFOO:1332. I looked the codes up which pointed to Hard Drive failure.
What test did you run?

It is almost sure some kind of disk problem. Even win7 recovery environment (sort of seperate mini win7) fails.


My System SpecsSystem Spec
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10 Jan 2013   #12
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chaps2013 View Post
I couldn't get it to pull up the installation DVD. I started running some tests and got and got an error code: 0146 and OFOO:1332. I looked the codes up which pointed to Hard Drive failure.
It wasn't able to boot from installation DVD? Did it try to boot from it? Any error messages? Tell me exact what happens.
My System SpecsSystem Spec
16 Jan 2013   #13
chaps2013

Windows 7 Home Premium 64bit
 
 

I ran diagnostics which came up with the error number for hard drive failure. I then ran memory tests where blocks were failing. When I tried booting from the DVD it would freeze on the windows starting screen and the Microsoft flag flashing.
My System SpecsSystem Spec
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16 Jan 2013   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chaps2013 View Post
I ran diagnostics which came up with the error number for hard drive failure. I then ran memory tests where blocks were failing. When I tried booting from the DVD it would freeze on the windows starting screen and the Microsoft flag flashing.
So disk looks faulty? Memory test gave errors as well. boot from DVD freezes. Does it really freeze, so animated flag isn't moving anymore?

When troubleshooting professionals assume only one error. The error is faulty memory! This causes all kind of errors. Disk looks faulty because program that checks it gets wrong data from memory. also booting from DVD is totally confused.

Run memory diagnostics again. Is it always bank 0 or 1 (so same memory bank) that looks faulty? If so remove that memory and test again. Put the non working memory bank in working slot. That's the way to prove memory is faulty or slot on motherboard is faulty. Post results. If slot is faulty...don't use that slot. If memory bank is faulty... replace it.
My System SpecsSystem Spec
17 Jan 2013   #15
chaps2013

Windows 7 Home Premium 64bit
 
 

I took the hard drive to an IT Technician today and he agreed with me that the hard drive is no longer good. He couldn't get anything too pull up from the hard drive. He said he thinks the dick in the hard drive was not moving at all.
My System SpecsSystem Spec
17 Jan 2013   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chaps2013 View Post
I took the hard drive to an IT Technician today and he agreed with me that the hard drive is no longer good. He couldn't get anything too pull up from the hard drive. He said he thinks the dick in the hard drive was not moving at all.
But you told me you have memory errors as well! Both faulty disk and memory....very unlikely. Fix memory errors first!
My System SpecsSystem Spec
17 Jan 2013   #17
chaps2013

Windows 7 Home Premium 64bit
 
 

I just figured the memory errors were from the hard drive. Ill send you the error codes i have in about thirty minutes or so.
My System SpecsSystem Spec
17 Jan 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by chaps2013 View Post
I just figured the memory errors were from the hard drive. Ill send you the error codes i have in about thirty minutes or so.
Don't understand what you're trying to say. If you have faulty memory, it can't be caused by faulty harddisk
My System SpecsSystem Spec
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 Black Screen of Death




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