Windows 7: BSOD Randomly/After checkdisk - ERROR 0x0000009F

samialb · 09 Jan 2013

Hey guys this is my first post! Sorry if i sound like a noob
I've been getting blue screens every now and then... Okay this is what happens:

- PC starts lagging gradually and then it'll either bluescreen or turn off
- Its been happening for a while, its weird, it will work for a few months and bluescreens stop, then happen again !
- The latest bluescreen I got was at the end of performing a check disk
- Did a memory test and that was okay

The details on the bluescreen after the check disk completed:

DRIVER_POWER_STATE_FAILURE

STOP: 0x0000009F (0x0000000000000004, 0x0000000000000258, 0xFFFFFA8006A00040, 0xFFFFF80000B9C4D0)

**koolkat77** · 09 Jan 2013

Welcome

The BSODs were caused by the EtronHub3.sys driver which is the USB3.0 driver
This driver should be updated
GIGABYTE - Motherboard - Socket 1155 - GA-Z68A-D3-B3 (rev. 1.0)

BSOD Report

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000009F, {4, 258, fffffa80077d9b60, fffff80000b9c4d0}

*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
Implicit thread is now fffffa80`077d9b60
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : EtronHub3.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa80077d9b60, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c4d0, nt!TRIAGE_9F_PNP on Windows 7

Debugging Details:
------------------

Implicit thread is now fffffa80`077d9b60

DRVPOWERSTATE_SUBCODE:  4

DRIVER_OBJECT: fffffa80096e4a70

IMAGE_NAME:  EtronHub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d433945

MODULE_NAME: EtronHub3

FAULTING_MODULE: fffff8800405a000 EtronHub3

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT:  
fffff880`0927c170 fffff800`034906e2 : fffffa80`077d9b60 fffffa80`077d9b60 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`0927c2b0 fffff800`03492b9f : 00000000`c0000010 fffffa80`076e9500 fffffa80`00000000 fffff880`053e4597 : nt!KiCommitThreadWait+0x1d2
fffff880`0927c340 fffff880`0405fd29 : 00000000`00000000 00000000`00000000 fffffa80`076e9500 fffff800`03771d00 : nt!KeWaitForSingleObject+0x19f
fffff880`0927c3e0 00000000`00000000 : 00000000`00000000 fffffa80`076e9500 fffff800`03771d00 fffff880`02fd5180 : EtronHub3+0x5d29


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_4_IMAGE_EtronHub3.sys

BUCKET_ID:  X64_0x9F_4_IMAGE_EtronHub3.sys

Followup: MachineOwner
---------

0: kd> lmvm EtronHub3
start             end                 module name
fffff880`0405a000 fffff880`04063c00   EtronHub3 T (no symbols)           
    Loaded symbol image file: EtronHub3.sys
    Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
    Image name: EtronHub3.sys
    Timestamp:        Sat Jan 29 03:46:45 2011 (4D433945)
    CheckSum:         00011170
    ImageSize:        00009C00
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update to SP 1:
Learn how to install Windows 7 Service Pack 1 (SP1)

samialb · 09 Jan 2013

did that hopefully that fixes it!

samialb · 09 Jan 2013

could there be another problem like a hardware issue? or do you think that's the main cause?

**koolkat77** · 09 Jan 2013

Quote: Originally Posted by samialb

could there be another problem like a hardware issue? or do you think that's the main cause?

We need to wait & see if you still get BSOD-s

**koolkat77** · 12 Feb 2013

Any updates?

Windows 7: BSOD Randomly/After checkdisk - ERROR 0x0000009F

BSOD Randomly/After checkdisk - ERROR 0x0000009F problems?