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Windows 7: BSOD ntoskrnl.exe error with HP Pavilion g6 Notebook PC

10 Jan 2013   #11
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Driver Verifier - Enable and Disable

Follow it, step by step.


My System SpecsSystem Spec
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11 Jan 2013   #12
sportsfan1995

Windows 7 Home Premium x64
 
 

Here are the crash files, sorry it took so long. It crashed earlier this morning and I just got it back to where it could run windows and let me get here to turn driver verifier off.
My System SpecsSystem Spec
11 Jan 2013   #13
sportsfan1995

Windows 7 Home Premium x64
 
 

a new driver was found that was causing a bsod and it is uim_vimx64.sys (or something like that). After googling the driver, I saw a few articles talking about the paragon image mounter. I don't know if this is right or not but I am going to go ahead and uninstall the program.
My System SpecsSystem Spec
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11 Jan 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, it is crashed by Paragon Image Mounter (UIM) Plugin driver.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {e1, fffff98001506f9c, 0, 0}

*** WARNING: Unable to verify timestamp for uim_vimx64.sys
*** ERROR: Module load completed but symbols could not be loaded for uim_vimx64.sys
Probably caused by : uim_vimx64.sys ( uim_vimx64+1827e )

Followup: MachineOwner
---------
As a test, you may uninstall the Paragon products and see if it works or not. Any type of image mounter program is troublesome, as far as I have seen.
My System SpecsSystem Spec
11 Jan 2013   #15
sportsfan1995

Windows 7 Home Premium x64
 
 

as an alternative, could I try to find a new version of the driver? I'm going to go ahead and search for it, but I will probably uninstall the Paragon products. I know for sure that the Paragon Backup and Recovery Utility does allow you to mount images so that you can make bootable usbs/cds/dvds, and so on. I assume that will be the one that has to be uninstalled no matter what
My System SpecsSystem Spec
11 Jan 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The driver is not any old, it is of around July 2012. If you want to search for an update, you may visit in Paragon Software: Download free partition software for home.
My System SpecsSystem Spec
11 Jan 2013   #17
sportsfan1995

Windows 7 Home Premium x64
 
 

Okay I uninstalled the two paragon programs I had installed. The uim_vimx64.sys file is still there though. I have no clue whether or not it is installed by windows or if it is installed by paragon, but I assume paragon. What should I do next?
My System SpecsSystem Spec
11 Jan 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Search in these places:
  • C:\Windoes\System32\drivers
  • C:\Windows\SysWOW64\drivers
If those are found there, delete those.
My System SpecsSystem Spec
11 Jan 2013   #19
sportsfan1995

Windows 7 Home Premium x64
 
 

Okay I searched in both of those places and deleted the file if I found it, and then I went to My Computer and searched there for the file and this screenshot showed up
My System SpecsSystem Spec
11 Jan 2013   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Delete this one too.
Attachment 249667
My System SpecsSystem Spec
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 BSOD ntoskrnl.exe error with HP Pavilion g6 Notebook PC




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