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Windows 7: BSOD paged fault in non paged memory


09 Jan 2013   #1

windows 7 64bit
 
 
BSOD paged fault in non paged memory

I got this BSOD as I turned on my computer today, I did not install any new drivers or programs recently.

I attached the SF file to this post, not sure if there's any more info I should add.

Thanks in advance.


My System SpecsSystem Spec
.

09 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi LewdLove,

BugCheck 50, Could not read faulting driver name
Probably caused by : klif.sys

Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

Run a full system scan once installed

Repost your minidump files back after that.

Cheers

Dave
My System SpecsSystem Spec
09 Jan 2013   #3

windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi LewdLove,

BugCheck 50, Could not read faulting driver name
Probably caused by : klif.sys

Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

Run a full system scan once installed

Repost your minidump files back after that.

Cheers

Dave
I cannot install MSE from safemode, which is what I'm currently using.
I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
Thanks for your reply.
My System SpecsSystem Spec
.


09 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by LewdLove View Post
Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi LewdLove,

BugCheck 50, Could not read faulting driver name
Probably caused by : klif.sys

Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

Run a full system scan once installed

Repost your minidump files back after that.

Cheers

Dave
I cannot install MSE from safemode, which is what I'm currently using.
I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
Thanks for your reply.
Hi LewdLove,

Please use this to uninstall Avast, its for safe mode:

avast! Uninstall Utility | Download aswClear for avast! Removal

Cheers

dave
My System SpecsSystem Spec
09 Jan 2013   #5

windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Quote   Quote: Originally Posted by LewdLove View Post
Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi LewdLove,

BugCheck 50, Could not read faulting driver name
Probably caused by : klif.sys

Your problem seems to be related to Kaspersky Anti-virus or your Anti-virus program, please uninstall and install Microsoft Security Essentials

http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

Run a full system scan once installed

Repost your minidump files back after that.

Cheers

Dave
I cannot install MSE from safemode, which is what I'm currently using.
I am not using Kaspersky anymore but Avast, I'll try uninstalling it and see if anything changes.
Thanks for your reply.
Hi LewdLove,

Please use this to uninstall Avast, its for safe mode:

avast! Uninstall Utility | Download aswClear for avast! Removal

Cheers

dave
I did it through control panel and the BSOD persisted, here's the SF:

I'll try running those tools just in case.
My System SpecsSystem Spec
09 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote:
I did it through control panel and the BSOD persisted
Hi,

You need to be in safe mode and run the utility,

cheers

Dave
My System SpecsSystem Spec
09 Jan 2013   #7

windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Quote:
I did it through control panel and the BSOD persisted
Hi,

You need to be in safe mode and run the utility,

cheers

Dave
Tried it, asked me to restart to finish what it had to do and BSOD popped up once again.
Is there any other test I can run? Is it possible to run a memory test without a memory stick/cd?
My System SpecsSystem Spec
09 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

do you have any other security installed, such as Zone alarm etc?

Ok try this in safe mode(this should stop the BSOD so we can fix the problem):

Navigate to C:\Windows\System32\drivers
and find klif.sys and rename it to klif.sys.old

reboot to normal mode

cheers

dave
My System SpecsSystem Spec
09 Jan 2013   #9

windows 7 64bit
 
 

Quote   Quote: Originally Posted by Northernsoul55 View Post
Hi,

do you have any other security installed, such as Zone alarm etc?

Ok try this in safe mode(this should stop the BSOD so we can fix the problem):

Navigate to C:\Windows\System32\drivers
and find klif.sys and rename it to klif.sys.old

reboot to normal mode

cheers

dave
No other program, renaming the file fixed the BSOD.
I installed MSE and ran a scan.
Here's the latest SF file.

Was that it?
Thanks again.
My System SpecsSystem Spec
09 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi LewdLove,

Ok, Navigate back to C:\Windows\System32\drivers\klif.sys.old and delete, its ok its not a sys file as such and is safe to do so.

Leave it a few days and post back if all is ok and no more BSOD occur.


Yes that was the offending little critter. (Kaspersky left that for you)

Enjoy your computer (fingers crossed)

Cheers

Dave
My System SpecsSystem Spec
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 BSOD paged fault in non paged memory




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