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Windows 7: BSOD when gaming

10 Jan 2013   #1
tanhm07

Windows 7 home 64bit
 
 
BSOD when gaming

I get a bsod gaming after some time. It only happened recently though. don't know what is causing it


My System SpecsSystem Spec
.
10 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

All your recent dumps, 08/01, 09/01 and 10/01/2013 shows the same thing.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {91, 2, fffff80003459cc0, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )

Followup: MachineOwner
---------
Stop 0xC4 means you have Driver Verifier enabled, over 3 days. And, no recent crash without driver verifier is not there in the zip.

We use DV only when there is a crash, and we are not sure about the actual cause of the crash; but guess that it is caused by any driver. I am not seeing any such reason there. So better you disable driver verifier, and see what happens there.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
10 Jan 2013   #3
tanhm07

Windows 7 home 64bit
 
 

OK i will try that. Thanks. It only happens when i'm gaming though i'm pretty sure so i will see if i can reproduce it while gaming. Thank you again
My System SpecsSystem Spec
.

10 Jan 2013   #4
tanhm07

Windows 7 home 64bit
 
 

I ran the verifier and had a BSOD again. This time windows couldn't restart so it went into windows repair and did a system restore. Here is the new dump
My System SpecsSystem Spec
10 Jan 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C9, {23e, fffff88001bb1324, fffff98034ea2ee0, 0}

*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1324 )

Followup: MachineOwner
---------
Uninstall these two programs ....
  • Start Menu\Programs\DAEMON Tools Lite
  • Start Menu\Programs\iTunes
Disable Verifier, run the computer normally, let us know the results.
My System SpecsSystem Spec
10 Jan 2013   #6
tanhm07

Windows 7 home 64bit
 
 

disable verifier means to run verifier again for 24hours?

I am running verifer now. Hope all goes well
My System SpecsSystem Spec
10 Jan 2013   #7
tanhm07

Windows 7 home 64bit
 
 

So it crashed again right after i enabled verifier. Twice cos i had to restart.

I don't know if this information would help but i used to have this problem where nvidia display driver would stop responding. Recently i did a clean install of the newest nvidia drivers and only then did the BSOD started happening instead of the nvidia display driver stop working.

Anyway, new logs
My System SpecsSystem Spec
11 Jan 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Update your Sound Blaster Tactic(3d) Sigma Driver from Sound Blaster Tactic3D Sigma. It is very old, of 2009.

I hope you have uninstalled Daemon tools and iTunes already?

Do some USB maintenance. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

And, Disable Verifier means disable verifier. It does not mean to run it again.
My System SpecsSystem Spec
12 Jan 2013   #9
tanhm07

Windows 7 home 64bit
 
 

Yes i have uninstalled Daemon tools and iTunes already. I have also updated my driver for the Sound Blaster Tactic(3D) Sigma.

For the usb maintenance, do i do the usb maintenance first, the disable USB selective suspense, then detach all USB devices from my cpu and then update?
My System SpecsSystem Spec
12 Jan 2013   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Yes, do it as said

Let us know the results.
My System SpecsSystem Spec
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 BSOD when gaming




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