Windows 7: BSOD, Corrupt Hibernation File, and buggy Sleep.

canon1983 · 11 Jan 2013

Hi,

I'm new to the forum but was wondering if I could get some help with my computer crashing randomly. I have included the dump file. Thanks in advance if anyone is able to help.

It was working fine a while back but has recently been having issues like it not being able to come back out of sleep, or the hibernation file become corrupted.

Arc · 11 Jan 2013

canon1983, it is a stop 0xD1.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8801821ede8, 5, 8, fffff8801821ede8}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

According to Carrona.org, STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes: Device driver

In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip

If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

Also, upload your MSINFO32.nfo file.

Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

canon1983 · 11 Jan 2013

Thank you, I'll try that, here is my MSINFO32 file for now.

canon1983 · 11 Jan 2013

So I got a BSOD right at start up, here is the dump.

Arc · 12 Jan 2013

So, here it goes, you must to update the Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Windows 7.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {3c, 8f8f8f8f0000017c, 0, 0}

*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1eb8 )

Followup: MachineOwner
---------

And, it is old.

Code:

4: kd> lmvm Lycosa
start             end                 module name
fffff880`06bc3000 fffff880`06bca100   Lycosa   T (no symbols)           
    Loaded symbol image file: Lycosa.sys
    Image path: \SystemRoot\system32\drivers\Lycosa.sys
    Image name: Lycosa.sys
    Timestamp:        Wed Sep 08 08:31:26 2010 (4C86FC86)
    CheckSum:         0001462D
    ImageSize:        00007100
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Get the update from Razer Support. / Razer Support

After updating the driver, keep the DV enabled. I expect one more catch.

canon1983 · 12 Jan 2013

Alright, updated and so far so good,

I'm going to try running various things to see if it crashes again.

Edit* Well everything has been running smoothly, left it on overnight as well and it hasnt crashed at all. Thanks for the help Arc!.

Windows 7: BSOD, Corrupt Hibernation File, and buggy Sleep.

BSOD, Corrupt Hibernation File, and buggy Sleep. problems?