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Windows 7: BSOD, STOP 0x000000C2

11 Jan 2013   #11
AK5000DK

Windows 7 Ultimate x64
 
 

Disk check says no problems. I have done the other steps, but I dont know if it helped or not, because there is a few hours between each error reboot. I gues i just have to wait and see if they helped or not

Sounds good Koolkat, I look forward to hear from you


My System SpecsSystem Spec
.
11 Jan 2013   #12
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hmm. It seems that ESET is causing the BSOD. Description here:
Driver Reference Table - epfw.sys

Can you uninstall for it for testing purpose?
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Use MSE for the time being.
Microsoft Security Essentials - Microsoft Windows

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 44a0004, fffffa8018d0a410}

*** WARNING: Unable to verify timestamp for epfw.sys
*** ERROR: Module load completed but symbols could not be loaded for epfw.sys
GetPointerFromAddress: unable to read from fffff80002f0b100
GetUlongFromAddress: unable to read from fffff80002f0b1c0
Probably caused by : epfw.sys ( epfw+1ee1e )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 00000000044a0004, Memory contents of the pool block
Arg4: fffffa8018d0a410, Address of the block of pool being deallocated

Debugging Details:
------------------


POOL_ADDRESS:  fffffa8018d0a410 Nonpaged pool

FREED_POOL_TAG:  Mloc

BUGCHECK_STR:  0xc2_7_Mloc

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002e06be9 to fffff80002cdbfc0

STACK_TEXT:  
fffff880`121567a8 fffff800`02e06be9 : 00000000`000000c2 00000000`00000007 00000000`0000109b 00000000`044a0004 : nt!KeBugCheckEx
fffff880`121567b0 fffff880`031a3e1e : fffffa80`11dab520 fffff880`12156860 00000000`00000000 fffff880`121569b8 : nt!ExDeferredFreePool+0x1201
fffff880`12156860 fffffa80`11dab520 : fffff880`12156860 00000000`00000000 fffff880`121569b8 00000000`00000000 : epfw+0x1ee1e
fffff880`12156868 fffff880`12156860 : 00000000`00000000 fffff880`121569b8 00000000`00000000 00000000`000005ad : 0xfffffa80`11dab520
fffff880`12156870 00000000`00000000 : fffff880`121569b8 00000000`00000000 00000000`000005ad fffffa80`0f777af0 : 0xfffff880`12156860


STACK_COMMAND:  kb

FOLLOWUP_IP: 
epfw+1ee1e
fffff880`031a3e1e ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  epfw+1ee1e

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: epfw

IMAGE_NAME:  epfw.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4e098302

FAILURE_BUCKET_ID:  X64_0xc2_7_Mloc_epfw+1ee1e

BUCKET_ID:  X64_0xc2_7_Mloc_epfw+1ee1e

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Jan 2013   #13
AK5000DK

Windows 7 Ultimate x64
 
 

So sad i liked that antivirus. Well, i guess we solved the problem now. Thank you for you help, it was driving me crazy. Have a good weekend mait
My System SpecsSystem Spec
.

11 Jan 2013   #14
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It's OK.

Keep the thread open for a week.
Let us know if you get any BSOD.
My System SpecsSystem Spec
11 Jan 2013   #15
AK5000DK

Windows 7 Ultimate x64
 
 

Good idea Thank you
My System SpecsSystem Spec
Reply

 BSOD, STOP 0x000000C2




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