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Windows 7: BSOD, STOP 0x000000C2


11 Jan 2013   #1

Windows 7 x64
 
 
BSOD, STOP 0x000000C2

Hi every one,

I lately have ben experiencing problems with my laptop. It suddenly restarts by its self. I dont think its a cooling problem, because i use a cooling pad.
The error i get is Press n picture to enlarge.

Any suggestions how i may solve the problem?


My System SpecsSystem Spec
.

11 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
11 Jan 2013   #3

Windows 7 x64
 
 

thank you

I dont know, should I upload the file now, or wait until i experience an BSOD?.. any way, I attach it now in case of a BSOD isnt required.
My System SpecsSystem Spec
.


11 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Follow this: Dump Files - Configure Windows to Create on BSOD

Set for small memory dumps.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
11 Jan 2013   #5

Windows 7 x64
 
 

Okay

Here it is
My System SpecsSystem Spec
11 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

It's corrupt.
Can you get the text version?
My System SpecsSystem Spec
11 Jan 2013   #7

Windows 7 x64
 
 

Here is the text file. I exported the information to notepad. My system is in Danish, i hope it doesnt matter.

I exported it to notepad. But the file size is 1,9mb. I have compressed it to reduce the size.
My System SpecsSystem Spec
11 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

System Optimisers

Please remove the following software
Code:
Start Menu\Programs\Advanced SystemCare 6	Public:Start Menu\Programs\Advanced SystemCare 6	Public
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Check this, this and this thread for evidence.

If you feel the need to use a registry cleaning or optimisation software, most of us recommend the use of CCleaner - PC Optimization and Cleaning - Free Download but make sure you back up the registry before making letting ccleaner delete anything.

Reduce items at start-up. Nothing except anti-virus is required:Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Let us know the results.
My System SpecsSystem Spec
11 Jan 2013   #9

Windows 7 x64
 
 

Thanks for your replay.
I had this problem before I installed Advanced SystemCare 6. I actually installed it, to see if it can help me solve the problem. But I have removed it now, as you suggested.

I have just had one more error shutdown. I have attached the minidump file.

And now, i will do the steps you suggested, and report back
My System SpecsSystem Spec
11 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

I'll check your dump and report back in a couple of hours.
Let me know the results.
My System SpecsSystem Spec
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 BSOD, STOP 0x000000C2




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