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Windows 7: BSOD and errors when computer cold boots

11 Jan 2013   #1

Windows Professional 64Bit
 
 
BSOD and errors when computer cold boots

Hi there

I have a computer which when cold boots will come up with windows failed to start... i have tried the startup repair, but that doesn't find anything to fix. If I select continure to boot, it sometimes will BSOD or will boot like nothing has happened...

The BSOD error is 0x0000007e

Is there anyone who can look at this for me?

My System SpecsSystem Spec
11 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Hi there and welcome dodgy4, I had a look at your dump files and right away it became apparent that the problem was caused by your graphics card driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88005365af8, fffff880029b2bf8, fffff880029b2450}

Probably caused by : atikmdag.sys ( atikmdag+961af8 )

Followup: MachineOwner
I had a look at the time stamp on the driver and it looks like it may be out of date:
Code:
kd> lmvm atikmdag
start             end                 module name
fffff880`04a04000 fffff880`055b7000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Jul 04 01:16:13 2012 (4FF3D19D)
    CheckSum:         00B618E2
    ImageSize:        00BB3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
you can find and update the driver from here: AMD Graphics Drivers & Software
the simplest option is selecting the box in the left hand corner of the page labeled find your driver.
My System SpecsSystem Spec
14 Jan 2013   #3

Windows Professional 64Bit
 
 

Many thanks for that,

I shall update the drivers and see if that solves the issue
My System SpecsSystem Spec
.


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 BSOD and errors when computer cold boots





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