BSOD and errors when computer cold boots


  1. Posts : 12
    Windows Professional 64Bit
       #1

    BSOD and errors when computer cold boots


    Hi there

    I have a computer which when cold boots will come up with windows failed to start... i have tried the startup repair, but that doesn't find anything to fix. If I select continure to boot, it sometimes will BSOD or will boot like nothing has happened...

    The BSOD error is 0x0000007e

    Is there anyone who can look at this for me?
    Last edited by dodgy4; 11 Jan 2013 at 08:58.
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Hi there and welcome dodgy4, I had a look at your dump files and right away it became apparent that the problem was caused by your graphics card driver:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff88005365af8, fffff880029b2bf8, fffff880029b2450}
    
    Probably caused by : atikmdag.sys ( atikmdag+961af8 )
    
    Followup: MachineOwner
    I had a look at the time stamp on the driver and it looks like it may be out of date:
    Code:
    kd> lmvm atikmdag
    start             end                 module name
    fffff880`04a04000 fffff880`055b7000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Jul 04 01:16:13 2012 (4FF3D19D)
        CheckSum:         00B618E2
        ImageSize:        00BB3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    you can find and update the driver from here: AMD Graphics Drivers & Software
    the simplest option is selecting the box in the left hand corner of the page labeled find your driver.
      My Computer


  3. Posts : 12
    Windows Professional 64Bit
    Thread Starter
       #3

    Many thanks for that,

    I shall update the drivers and see if that solves the issue
      My Computer


 

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