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Windows 7: BSOD with crash and restart 0xC4

11 Jan 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD with crash and restart 0xC4

Hi all, in this days my PC often goes crash with restart, the code of BSOD is 0xC4. In the past i had crash with code 116, but with update driver of hardware such as sound card, video card ecc..i solved it. Now the problem seems to relate to driver, but at this time i did not add new programs to the PC and then i do not understand what the problem is..My PC run with Windows 7 premium SP1 genuine, the Blue screen view report:

011113-13244-01.dmp 11/01/2013 13:41:24 DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4 00000000`00000091 00000000`00000002 fffffa80`0d4d0b50 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 C:\Windows\Minidump\011113-13244-01.dmp 4 15 7601 303.797

ntoskrnl.exe fffff800`03016000 fffff800`035fe000 0x005e8000 0x503f82be 30/08/2012 16:11:58 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17944 (win7sp1_gdr.120830-0333) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
hal.dll fffff800`035fe000 fffff800`03647000 0x00049000 0x4ce7c669 20/11/2010 14:00:25
kdcom.dll fffff800`00bd1000 fffff800`00bdb000 0x0000a000 0x4d4d8061 05/02/2011 17:52:49
mcupdate.dll fffff880`00c78000 fffff880`00cc7000 0x0004f000 0x4ce7c737 20/11/2010 14:03:51
PSHED.dll fffff880`00cc7000 fffff880`00cdb000 0x00014000 0x4a5be027 14/07/2009 02:32:23 Sistema operativo Microsoft® Windows® Driver errori hardware specifici di piattaforma 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\PSHED.dll
CLFS.SYS fffff880`00cdb000 fffff880`00d39000 0x0005e000 0x4a5bc11d 14/07/2009 00:19:57
CI.dll fffff880`00d39000 fffff880`00df9000 0x000c0000 0x4ce7c944 20/11/2010 14:12:36
Wdf01000.sys fffff880`00e17000 fffff880`00ed9000 0x000c2000 0x5010aa89 26/07/2012 03:25:13
WDFLDR.SYS fffff880`00ed9000 fffff880`00ee9000 0x00010000 0x5010ab70 26/07/2012 03:29:04
ACPI.sys fffff880`00ee9000 fffff880`00f40000 0x00057000 0x4ce79294 20/11/2010 10:19:16
WMILIB.SYS fffff880`00f40000 fffff880`00f49000 0x00009000 0x4a5bc117 14/07/2009 00:19:51
msisadrv.sys fffff880`00f49000 fffff880`00f53000 0x0000a000 0x4a5bc0fe 14/07/2009 00:19:26
pci.sys fffff880`00f53000 fffff880`00f86000 0x00033000 0x4ce7928f 20/11/2010 10:19:11

I hope i can help Many thanks!

Many th

My System SpecsSystem Spec
.

11 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4means, Driver verifier is enabled there. Now you need to disable it. Follow it to disable Driver Verifier:
Driver Verifier - Enable and Disable

Let us know if there is any more crash.
My System SpecsSystem Spec
12 Jan 2013   #3

Windows 7 Home Premium 64bit
 
 

I disbaled driver verifier and for now the crash not returned! I hope have solved Thanks
My System SpecsSystem Spec
.


12 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Good to know

If there is a further problem, let us know.
My System SpecsSystem Spec
12 Jan 2013   #5

Windows 7 Home Premium 64bit
 
 

Hi, unfortunately today the screen jumped two times with the word "the kernel driver has stopped working and was restored" and then i have another BSOD with code C4, i add the date by Blue screen view:

011213-11512-01.dmp 12/01/2013 15:35:19 DRIVER_VERIFIER_DETECTED_VIOLATION 0x000000c4 00000000`00000091 00000000`00000002 fffff800`0221dcc0 00000000`00000000 cdrom.sys cdrom.sys+6ad757 x64 C:\Windows\Minidump\011213-11512-01.dmp 4 15 7601 303.733

cdrom.sys cdrom.sys+6ad757 fffff880`03bc2000 fffff882`03bec000 0x000000020002a000 0x4ce79298 20/11/2010 10:19:20
ntoskrnl.exe ntoskrnl.exe+d580a fffff800`0201e000 fffff800`02606000 0x005e8000 0x503f82be 30/08/2012 16:11:58 Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.17944 (win7sp1_gdr.120830-0333) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe
hal.dll fffff800`02606000 fffff800`0264f000 0x00049000 0x4ce7c669 20/11/2010 14:00:25
kdcom.dll fffff800`01eed000 fffff800`01ef7000 0x0000a000 0x4d4d8061 05/02/2011 17:52:49
mcupdate.dll fffff880`00c9b000 fffff880`00cea000 0x0004f000 0x4ce7c737 20/11/2010 14:03:51
PSHED.dll fffff880`00cea000 fffff880`00cfe000 0x00014000 0x4a5be027 14/07/2009 02:32:23 Sistema operativo Microsoft® Windows® Driver errori hardware specifici di piattaforma 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\PSHED.dll
CLFS.SYS fffff880`00cfe000 fffff880`00d5c000 0x0005e000 0x4a5bc11d 14/07/2009 00:19:57
CI.dll fffff880`00e37000 fffff880`00ef7000 0x000c0000 0x4ce7c944 20/11/2010 14:12:36
Wdf01000.sys fffff880`00ef7000 fffff880`00fb9000 0x000c2000 0x5010aa89 26/07/2012 03:25:13
WDFLDR.SYS fffff880`00fb9000 fffff880`00fc9000 0x00010000 0x5010ab70 26/07/2012 03:29:04
ACPI.sys fffff880`00d5c000 fffff880`00db3000 0x00057000 0x4ce79294 20/11/2010 10:19:16
WMILIB.SYS fffff880`00fc9000 fffff880`00fd2000 0x00009000 0x4a5bc117 14/07/2009 00:19:51
msisadrv.sys fffff880`00fd2000 fffff880`00fdc000 0x0000a000 0x4a5bc0fe 14/07/2009 00:19:26
pci.sys fffff880`00e00000 fffff880`00e33000 0x00033000 0x4ce7928f 20/11/2010 10:19:11
vdrvroot.sys fffff880`00fdc000 fffff880`00fe9000 0x0000d000 0x4a5bcadb 14/07/2009 01:01:31
partmgr.sys fffff880`00fe9000 fffff880`00ffe000 0x00015000 0x4f641bc1 17/03/2012 06:06:09
volmgr.sys fffff880`00db3000 fffff880`00dc8000 0x00015000 0x4ce792a0 20/11/2010 10:19:28
volmgrx.sys fffff880`00c00000 fffff880`00c5c000 0x0005c000 0x4ce792eb 20/11/2010 10:20:43
pciide.sys fffff880`00c5c000 fffff880`00c63000 0x00007000 0x4a5bc115 14/07/2009 00:19:49
PCIIDEX.SYS fffff880`00c63000 fffff880`00c73000 0x00010000 0x4a5bc114 14/07/2009 00:19:48
My System SpecsSystem Spec
12 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please run a new report and upload the file
My System SpecsSystem Spec
12 Jan 2013   #7

Windows 7 Home Premium 64bit
 
 

I add the new report:
My System SpecsSystem Spec
12 Jan 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Same thing. Still showing driver verifier is enabled. Please disable it

Driver Verifier - Enable and Disable

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Jan 12 09:34:00.443 2013 (UTC - 5:00)
System Uptime: 0 days 0:31:36.084
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b7221
BiosReleaseDate = 02/11/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
My System SpecsSystem Spec
12 Jan 2013   #9

Windows 7 Home Premium 64bit
 
 

I already disabled driver verifier yesterday,in fact now trying to select "delete existing settings" a window warns "not settings has been changed" The BSOD with C4 code meanwhile continue..i've had other three. I attached a new report. Because continue if driver verifier is disabled? Thanks
My System SpecsSystem Spec
12 Jan 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

run a command window as an administrator and type "verifier /query" without the quotes. what does it say?

BSOD BUGCHECK SUMMARY
Code:

Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Jan 12 12:31:38.135 2013 (UTC - 5:00)
System Uptime: 0 days 0:26:32.009
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b7221
BiosReleaseDate = 02/11/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Jan 12 11:50:55.923 2013 (UTC - 5:00)
System Uptime: 0 days 0:00:14.798
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  atkexComSvc.ex
BiosReleaseDate = 02/11/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Jan 12 11:49:37.329 2013 (UTC - 5:00)
System Uptime: 0 days 0:00:10.578
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Jan 12 09:34:00.443 2013 (UTC - 5:00)
System Uptime: 0 days 0:31:36.084
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
BUGCHECK_STR:  0xc4_91
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc4_91_nvlddmkm+1b7221
BiosReleaseDate = 02/11/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3310
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
My System SpecsSystem Spec
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 BSOD with crash and restart 0xC4





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