Windows 7: Frequent BSOD playing Star Wars:The Old Republic

Setsuuna · 11 Jan 2013

Like it says in the title most of my BSOD are coming when I'm gaming. Some of my BSOD I noticed were hardware faults I'm just not sure if that's because the hardware is failing or because something isn't running properly.

Dsprague · 11 Jan 2013

A couple of things come to mind after looking through your system info and crash dumps, most of your BSODs are likely being caused by a driver malfunctioning however It does not really point tow which one on that note I would like you to enable Driver Verifier by following this tutorial:

Driver Verifier - Enable and Disable

Warning

: If, once Driver Verifier is enabled, you can not boot into windows restart in safe mode, by tapping f8 while the computer is booting and then selecting safe mode from the text menu, and disable driver verifier from safe mode. then once you have the new crash dumps post them here the same way you posted the old ones.

Also I noticed you had Daemon Tools installed, this had been known to cause BSODs so uninstalling it would be good if only to rule it out. once you have uninstalled Daemon tools download and run this tool, if when the tool is run the uninstall button is greyed out daemon tools has uninstalled properly. If you need a tool for mounting .ISO files try Magic Disc

my last thought is your anti-virus, try uninstalling Norton with the Norton uninstall tool which can be downloaded here and replacing it with MSE - Microsoft Security Essentials.

Setsuuna · 12 Jan 2013

I enabled the Driver Verifier and uninstalled Deamon tools. Since doing that I have not had any BSOD yet.

Dsprague · 12 Jan 2013

well if you haven't had a BSOD in more than 24 hours i would say you can safely disable Driver Verifier, leave the thread open for about a week and if you don't get any more BSODs mark it as solved

Setsuuna · 13 Jan 2013

So didn't have any BSOD with the verifier turned on was running my pc how I normally do no problems then I get on today try to load my game up and get a BSOD as it hits my character screen reload my computer try again same thing so I shut down my background stuff and tried again let me fully load then mid play BSOD again.
Attached a new file with today's BSOD.

Dsprague · 14 Jan 2013

Ok so looking at these latest crash dumps you are now getting a 0x124 stop which indicates a hardware failure:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800567f8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

I would suggest following this tutorial on how to trouble shoot it, feel free to post back with any questions:

Stop 0x124 - what it means and what to try

Windows 7: Frequent BSOD playing Star Wars:The Old Republic

Frequent BSOD playing Star Wars:The Old Republic problems?