New
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Random BSOD on new laptop now screen blank upon startup
Hi,i took my new laptop out of the box yesterday,i have been having an issue with it a bsod randomly,it even happens in safe mode,I was trying to get some files off of it to reset it again but another bsod happened,now the laptop turns on but the screen does not turn on what so ever,luckily i managed to get the who crashed reading copied to text file and the minidump files to my external hdd before the screen went completely.
Laptop specs:16GB ram
intel core i7
AMD Radeon™ HD6970 2GB
Windows 7
Who crashed reading :
Crash dump directory: C:\windows\Minidump
Crash dumps are enabled on your computer.
On Sat 12/01/2013 20:20:48 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-19546-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88009811C28, 0xFFFFF88009811480, 0xFFFFF8000309790E)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 12/01/2013 20:20:48 GMT your computer crashed
crash dump file: C:\windows\memory.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88009811C28, 0xFFFFF88009811480, 0xFFFFF8000309790E)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 12/01/2013 20:16:16 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-21886-01.dmp
This was probably caused by the following module: ndproxy.sys (NDProxy+0xF0E7)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8800690E0E7, 0x0, 0xC00000BB)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\windows\system32\drivers\ndproxy.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NDIS Proxy
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation KMODE_EXCEPTION_NOT_HANDLED
On Sat 12/01/2013 19:59:55 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-22495-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xCF077)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF9600017F077, 0xFFFFF8800823ECF0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 12/01/2013 19:55:57 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-22042-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF8800A15DA88, 0xFFFFF8800A15D2E0, 0xFFFFF880014B35B7)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 12/01/2013 19:53:20 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-27019-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003754128, 0xFFFFF88003753980, 0xFFFFF800030A75FD)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 12/01/2013 00:38:20 GMT your computer crashed
crash dump file: C:\windows\Minidump\011213-29827-01.dmp
This was probably caused by the following module: ntfs.sys (Ntfs+0x48D8)
Bugcheck code: 0x24 (0x1904FB, 0xFFFFF88003776EC8, 0xFFFFF88003776720, 0xFFFFF800031F7B05)
Error: NTFS_FILE_SYSTEM
file path: C:\windows\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates a problem occurred in the NTFS file system.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time
I have the mindump files but can only upload them to sendspace in a rar file if this ok to post??
Any help small or large would be greatful.
Thanks,
Brady