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Windows 7: Random BSODs, DRIVER_IRQI_NOT_LESS_OR_EQUAL / PFN_LIST_CORRUPT.

12 Jan 2013   #1
kiwibadboy

Windows 7 Home Premium x64
 
 
Random BSODs, DRIVER_IRQI_NOT_LESS_OR_EQUAL / PFN_LIST_CORRUPT.

I've been getting BSODs a lot for about 10 days now. First I was getting a DRIVER_IRQI_NOT_LESS_OR_EQUAL BSOD, but now for the last 3 days I've been getting PFN_LIST_CORRUPT error instead.
I've been researching this a lot and found out that it may come down to having to send it back to the Manufacturer (Acer), but I really want to know if I can do it myself.
I have attached the diagnostics info in zip format like you asked, and filled most of my specs using your program (not all because some I couldn't find anything about in the program).

Also, is this a hardware-only problem? Or can it be caused by a software or a virus from the Internet? I just want to know because my dad keeps blaming me for it since I play games online and use the Internet a lot so he thinks I got a virus.....please tell me it's not me

I contacted Acer the day I got my first BSOD, They told me to download a new driver which didn't change anything. Then they suggested I do a system recovery, so I did. But obviously it didn't fix it. I'm still under warranty so I can send it back and have them fiddle with it, but I only have this computer and I use it daily, so it's important to me.

If anyone can help it would be very much appreciated. If you need any additional info just say the word.

Thanks in advance


My System SpecsSystem Spec
.
12 Jan 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome.

No .dmp files, please go through this tutorial. Configure for small memory dump (minidumps).

Reduce items at start-up. Nothing except anti-virus is required:Uninstall the following programs with Revo Uninstaller Free in Advanced Mode: [SIZE=""]Gives you the option to delete registry left over the programs.[/SIZE]
Code:
  1. Start Menu\Programs\Trend Micro Titanium Internet Security KazoFamily\kazo account:Start Menu\Programs\Trend Micro Titanium Internet Security KazoFamily\kazo account
  2. Start Menu\Programs\Trend Micro Titanium Internet Security\More Tools and Help KazoFamily\kazo account:Start Menu\Programs\Trend Micro Titanium Internet Security\More Tools and Help KazoFamily\kazo account-
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Perform a System File Check:
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it:Let us know the results and further BSOD reports.
My System SpecsSystem Spec
12 Jan 2013   #3
kiwibadboy

Windows 7 Home Premium x64
 
 

Ok, I configured for small memory dumps.
Reduced startup items.
Why do I have to uninstall Titanium Security software? It can't be what's causing the problem, can it?. Plus I can do a scan with it as well. Anyway, I can't seem to uninstall it because it's not appearing in the programs list in Revo for some reason.

SFC results: "Resource protection did not find any integrity violations".


Disk check results (after computer automatically restarts after disk check finishes):
Volume is clean.

I'm almost certain it's a hardware problem now, but you know best.
Also, I really appreciate the help. This site is even better than Microsoft and Acer customer support :P

P.s. sorry for the response time, it's because we live in very different timezones
My System SpecsSystem Spec
.

14 Jan 2013   #4
kiwibadboy

Windows 7 Home Premium x64
 
 

Does someone still want to help me? Theres been no response in nearly 2 days. Sorry if I'm rushing you, but I'm really stuck here. I got 3 more BSOD's in about 6-7 minutes, one after the other very quickly. And the BSOD doesn't even stay displayed for even a second, it just disappears quickly with no time to read. It's getting worse every day.
My System SpecsSystem Spec
14 Jan 2013   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sorry for the late response.

Please uninstall it from uninstall a program in control panel.

BSOD-s can sometimes be caused by software too. If uninstalling problematic programs does not solve the issue, we'll do the hardware tests.

Please upload the latest .dmp files.
My System SpecsSystem Spec
15 Jan 2013   #6
kiwibadboy

Windows 7 Home Premium x64
 
 

Ok I did the 'Grab All' again and attached the files, but I still don't think there's any .dmp files even though I followed the steps to create minidumps.

I uninstalled the security software and instead installed Security Essentials like you asked. After updating, it found no threats in my computer at first-time scan which took about 25 minutes.

P.s. I also got another flash BSOD.
My System SpecsSystem Spec
15 Jan 2013   #7
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

It still seems to be listed in your start up. Are you sure it's removed?

And, can you tell me at what times you get these BSOD-s? Any specific activity, like browsing the internet or at idle etc.
My System SpecsSystem Spec
15 Jan 2013   #8
kiwibadboy

Windows 7 Home Premium x64
 
 

Well it happens mostly when I'm browsing the internet. Today I was just checking my email - an everyday task - and I got a BSOD. A flash one again. Right now I'm using a different computer because the problematic one at home can't even stay on without a BSOD (while being used) for more than 3 minutes. I feel like tomorrow it won't even turn on and we'll have to buy a new one.

I will post again after I get home and check (if it will let me) if Titanium security is fully removed.
My System SpecsSystem Spec
15 Jan 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Sometimes the OS may get corrupted. Consider a clean install before you get a new computer.
My System SpecsSystem Spec
16 Jan 2013   #10
kiwibadboy

Windows 7 Home Premium x64
 
 

Well, I just checked, and Titanium is completely removed now. Still getting BSOD when browsing though. So it can't be a software issue right? Because like I said, I did a system recovery, which deleted all programs and software I downloaded and installed, but it didn't help.... I'm starting to think the machine has just had too much and wasn't built to last.

What do you think I should do now? I really don't it's the OS. Just the hardware is my opinion. But I'm afraid if I open the case, that my warranty will be cancelled. Should I take it to a repair shop or something?
My System SpecsSystem Spec
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 Random BSODs, DRIVER_IRQI_NOT_LESS_OR_EQUAL / PFN_LIST_CORRUPT.




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