Windows 7: Asus g75vw with only 2 days :: Blue screen (bsod)

rrmicrosoft · 12 Jan 2013

Hello everyone!

I bought Asus G75VW two days ago and i got for four times blue screen of death error!

Can anyone help me figured out what is going on?

Because if it is something serious i need to change fast the computer.

I have the minidump file here : 011113-10951-01.dmp

Thank you all,

Ricardo

Britton30 · 12 Jan 2013

With only two days use, I would certainly return it right away rather than try to fix it. It may develop more issues later...after warranty is gone.

rrmicrosoft · 12 Jan 2013

but maybe the store dont change me the computer for this reason, i will ask for change to see what they say.

Britton30 · 12 Jan 2013

They have sold you a defective machine, they should take it back, give you another new one or refund your money.

rrmicrosoft · 12 Jan 2013

thanks for your message Britton.

I already sent a mail to the store asking for the change.

But do you think that the store can consider blue screen a defect in the machine and change the machine for this? (sorry but i really dont understand very much about BSOD)..

And you know if it is the store that is required to give me a new machine or it is ASUS company? Although i has already sent a email for the store i have this doubt..

Britton30 · 12 Jan 2013

Well, ASUS provides maybe a one year warranty, but they usually will permit sellers to accept returns for about 30 days. I would think if the thing won't work, something is wrong with it and they should replace it. The store would then get reimbursed by ASUS.

rrmicrosoft · 12 Jan 2013

Ok! I really hope that the store give me a new one!

Thank you very much!

Windows 7: Asus g75vw with only 2 days :: Blue screen (bsod)

Asus g75vw with only 2 days :: Blue screen (bsod) problems?