BSOD randomly but always overnight or when computer is not being used


  1. Posts : 4
    windows 7
       #1

    BSOD randomly but always overnight or when computer is not being used


    We are regularly getting the BSOD but never when we are actually using the PC. Diagnostic details attached
      My Computer


  2. Posts : 4
    windows 7
    Thread Starter
       #2

    Forgot to add that I have run Memtest86 for 2 days with no memory errors, Prime95 for a day with no errors and SeaTools shows no drive errors
      My Computer


  3. Posts : 1,782
    Windows 7 Home Premium 64bit
       #3

    A lot of your crashes are pointing to AVG as the culprit. I would like you to uninstall it and install MSE as a replacement. Also, I would like you to run some hardware tests

    AVG | Download tools and utilities - Uninstaller
    Microsoft Security Essentials - Microsoft Windows

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Tue Dec  4 21:01:27.454 2012 (UTC - 5:00)
    System Uptime: 2 days 23:58:48.266
    Probably caused by : avgrkx64.sys ( avgrkx64+3f54 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_avgrkx64+3f54
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Sat Dec  1 21:01:39.475 2012 (UTC - 5:00)
    System Uptime: 3 days 0:00:37.287
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Wed Nov 28 21:00:03.759 2012 (UTC - 5:00)
    System Uptime: 0 days 18:39:01.571
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Nov 27 21:04:23.801 2012 (UTC - 5:00)
    System Uptime: 3 days 0:02:22.613
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Sat Nov 24 21:00:56.623 2012 (UTC - 5:00)
    System Uptime: 2 days 13:02:42.585
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Wed Nov 14 13:30:57.963 2012 (UTC - 5:00)
    System Uptime: 0 days 10:25:16.775
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmdag.sys ( atikmdag+3fedaf )
    BUGCHECK_STR:  0xA0000004
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA0000004_atikmdag+3fedaf
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Mon Nov 12 21:11:43.082 2012 (UTC - 5:00)
    System Uptime: 5 days 0:09:27.440
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Wed Nov  7 21:01:23.191 2012 (UTC - 5:00)
    System Uptime: 2 days 19:36:18.003
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Sun Oct 21 20:07:32.424 2012 (UTC - 5:00)
    System Uptime: 5 days 17:46:18.322
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : avgrkx64.sys ( avgrkx64+3e74 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_avgrkx64+3e74
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Thu Oct 11 20:01:43.505 2012 (UTC - 5:00)
    System Uptime: 2 days 23:59:39.768
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Mon Oct  8 20:00:45.260 2012 (UTC - 5:00)
    System Uptime: 1 days 23:46:43.073
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Sat Oct  6 20:12:46.400 2012 (UTC - 5:00)
    System Uptime: 6 days 2:46:09.027
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Fri Sep 28 20:10:44.826 2012 (UTC - 5:00)
    System Uptime: 5 days 4:06:21.966
    *** WARNING: Unable to verify timestamp for partmgr.sys
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : partmgr.sys ( partmgr+3512 )
    BUGCHECK_STR:  0x19_20
    PROCESS_NAME:  Toaster.exe
    FAILURE_BUCKET_ID:  X64_0x19_20_partmgr+3512
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Fri Sep 14 08:31:42.795 2012 (UTC - 5:00)
    System Uptime: 2 days 7:25:23.607
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+468 )
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  bitlord.exe
    FAILURE_BUCKET_ID:  X64_0x50_nt!MiDeleteAddressesInWorkingSet+468
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Wed Aug  8 02:12:31.725 2012 (UTC - 5:00)
    System Uptime: 4 days 9:20:16.422
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmdag.sys ( atikmdag+3fedaf )
    BUGCHECK_STR:  0xA0000004
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA0000004_atikmdag+3fedaf
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Jul 17 14:58:10.581 2012 (UTC - 5:00)
    System Uptime: 2 days 0:31:34.394
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmdag.sys ( atikmdag+3fedaf )
    BUGCHECK_STR:  0xA0000004
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA0000004_atikmdag+3fedaf
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Jul 10 14:08:21.076 2012 (UTC - 5:00)
    System Uptime: 1 days 9:03:56.888
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmdag.sys ( atikmdag+3fedaf )
    BUGCHECK_STR:  0xA0000004
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA0000004_atikmdag+3fedaf
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Mon Jul  9 05:03:45.192 2012 (UTC - 5:00)
    System Uptime: 3 days 11:40:57.811
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmdag.sys ( atikmdag+3fedaf )
    BUGCHECK_STR:  0xA0000004
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0xA0000004_atikmdag+3fedaf
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Fri Jan 11 21:00:00.395 2013 (UTC - 5:00)
    System Uptime: 0 days 5:29:25.207
    Probably caused by : avgrkx64.sys ( avgrkx64+3e74 )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_avgrkx64+3e74
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Tue Jan  8 21:06:06.732 2013 (UTC - 5:00)
    System Uptime: 4 days 23:58:28.577
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Thu Jan  3 21:06:37.641 2013 (UTC - 5:00)
    System Uptime: 4 days 23:59:09.453
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Sat Dec 29 21:06:16.682 2012 (UTC - 5:00)
    System Uptime: 5 days 0:03:23.693
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
      My Computer


  4. Posts : 1,782
    Windows 7 Home Premium 64bit
       #4

    PART 2

    Code:
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Mon Dec 24 21:01:59.187 2012 (UTC - 5:00)
    System Uptime: 3 days 10:34:58.999
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Wed Dec 19 21:02:13.489 2012 (UTC - 5:00)
    System Uptime: 3 days 5:36:44.301
    *** WARNING: Unable to verify timestamp for avgrkx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgrkx64.sys
    Probably caused by : avgrkx64.sys ( avgrkx64+402f )
    BUGCHECK_STR:  0x18
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x18_OVER_DEREFERENCE_avgrkx64+402f
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Fri Dec 14 21:05:13.961 2012 (UTC - 5:00)
    System Uptime: 4 days 14:39:26.773
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
    Debug session time: Thu Dec  6 21:00:28.803 2012 (UTC - 5:00)
    System Uptime: 1 days 23:58:00.615
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  avgscana.exe
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    BiosReleaseDate = 05/25/2012
    SystemManufacturer = Dell Inc.
    SystemProductName = XPS 8500  
    CPUID:        "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3395
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    Please run these tests and report back the results
    1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
    2. Prime95 - Run all three tests for 3-4 hours each or until fail - Hardware - Stress Test With Prime95
    3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests
      My Computer


  5. Posts : 4
    windows 7
    Thread Starter
       #5

    Already said I have run Memtest86 for 2 days with no memory errors, Prime95 for a day with no errors and SeaTools shows no drive errors.

    I will try uninstalling AVG and report back
      My Computer


  6. Posts : 1,782
    Windows 7 Home Premium 64bit
       #6

    Has the crashes stopped?
      My Computer


  7. Posts : 4
    windows 7
    Thread Starter
       #7

    Haven't had one yet but it's only been a week
      My Computer


 

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