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Windows 7: BSOD While Playing LA Noire


16 Feb 2013   #11

Windows 7 Ultimate 64bit
 
 

Razer imperator mouse, Logitech G110 keyboard and Plantronics Gamecon headphones. Sometimes something called the Axe Fx II (basically a sound card device among other things).


My System SpecsSystem Spec
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16 Feb 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Update the drivers for all those devices.

It is reported as a USB related fault, and in such a situation it is the better to update the drivers for the USB devices.
My System SpecsSystem Spec
16 Feb 2013   #13

Windows 7 Ultimate 64bit
 
 

I have updated the drivers for the keyboard, mouse, and headphones. The axe fx should have new drivers soon, so in the meantime i just uninstalled the drivers and unplugged it from the usb port. I ran into another error that looked similar to the problem I had with the network card. I am using a usb network card currently. Drivers may not be up to date because I simply let windows install them, but let me know what it could be
My System SpecsSystem Spec
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17 Feb 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
27 Feb 2013   #15

Windows 7 Ultimate 64bit
 
 

Alright, I have enabled driver verifier and encountered another error.

EDIT: I had another error that I think is different occur while playing Mass Effect 2
My System SpecsSystem Spec
28 Feb 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

You are having lots of NTFS and Volmgr errors. In this situation, better you dont use any HDD monitoring program, speially a demanding one like Acronis. As a try, uninstall DiscDirector.

You are having a few ataport error, too. For them, you need to scan the system for possible virus infection.
As another try, place the SATA to another port on the motherboard.

Update Marvell 91xx Confige Device Driver for 6G SATA Controller, ar it is really very old. Search in Marvell ... http://www.marvell.com/support/downloads/search.do

C-Media USB Audio Driver (WDM) (PLTGC.sys) is failing there ..... try to get some updates from C-Media Electronics, Inc..

After doing there, continue with verifier .... it might catch something more.
My System SpecsSystem Spec
28 Feb 2013   #17

Windows 7 Ultimate 64bit
 
 

No rootkits found with either Defender Offline or TDSSKiller... I can't seem to find any drivers for my Marvell 9128 either... What updates should I be getting for from C-Media, my motherboard doesn't list anything from them and I can't find any USB devices that would match the description of those updates in the device manager. Will try to switch to another SATA port when I get back from class. Would it be a possible option to just do a clean installation of Windows and start from scratch?
My System SpecsSystem Spec
28 Feb 2013   #18
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Information found in your crash dump: 022713-21528-01 of 27-02-2013 PM 07:44 (256 KB)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff800035aa9cc, 2, 8, fffff800035aa9cc}

*** WARNING: Unable to verify timestamp for PLTGC.sys
*** ERROR: Module load completed but symbols could not be loaded for PLTGC.sys
Probably caused by : PLTGC.sys ( PLTGC+168c89 )

Followup: MachineOwner
---------
Description here: Driver Reference Table - PLTGC.sys
And here: What is pltgc.sys ? | System Explorer
And here: PLTGC.sys - C-Media Audio WDM Driver File Information
Yes, it is C-Media USB Audio Driver (WDM), which caused the last BSOD.

It is your computer ..... wherter it will be fixed or not depends totally on your action, but if you dont want to do it .... dont do. I cannot say anything other than the information obtained in the data supplied by you.

And, here is your marvell ....
Code:
fffff880`00e81000 fffff880`00e8b000   mv91cons   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\mv91cons.sys
    Image name: mv91cons.sys
    Timestamp:        Wed Sep 23 03:06:37 2009 (4AB94365)
    CheckSum:         00005993
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Older than the official release of Windows 7.
My System SpecsSystem Spec
28 Feb 2013   #19

Windows 7 Ultimate 64bit
 
 

Alright, I will keep trying then to find out the problem without reinstalling windows. The system was built in 2009 with only small simple changes over the past few years and it only started having BSODS in the past year after I had upgraded to Windows 7 Ultimate from Home Premium, installed a new graphics card and moved the hard drive with the OS to a newer SATA drive. I had used Acronis to clone the drive with my OS to a newer SATA drive (coming from PATA...). I will just keep trying the changes you suggest.

I am still unsure of which C-Media update to download and apply though. The only two that stick out to me that I could need might be CM6206 and CM6302 because I use a Dolby 7.1 headset. Do you have any suggestions on how I could find out which other updates I might need?
My System SpecsSystem Spec
28 Feb 2013   #20

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Arc,

Your reference to Marvel in that post made me remember a post that LaybackBear made: http://www.sevenforums.com/windows-updates-activation/276851-windows-update-error-code-80080005-windows-7-64-bit-3.html#post2304355

It has to do with updates and SSD's, but LB mentions that Marvel doesn't work well with certain ports, and since the OP's machine is self-built s/he may want to check those connections.

Marvel is picky about what SATA connections it uses.
My System SpecsSystem Spec
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 BSOD While Playing LA Noire




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