Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Complete PC failure when playing games

12 Jan 2013   #1
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Complete PC failure when playing games

Hi all, I have an ongoing problem with crashes when playing games. I get no BSOD, screen just goes blank and then loses signal, only option is hard reset. As there is no blue screen, it is difficult to determine what is causing this, I have listed some points below:
  • Games that have caused crash are CS:GO, Black Mesa & Defense Grid! COD Black Ops however plays perfectly with no problems. All games are running on Steam.
  • I have stress tested the CPU & GFX card and run memtest to see if any of these are faulty or overheating. These tests have not brought up any faults.
  • As there is no BSOD I don't get normally get a Windows data dump file, although it did generate one once and I've attached this file
Thx


My System SpecsSystem Spec
.

13 Jan 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello juice.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa800b9954e0, fffff88004008db8, 0, 0}

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+8db8 )

Followup: MachineOwner
---------
Follow it: STOP 0x116: VIDEO_TDR_ERROR troubleshooting(also for STOP 0x117 errors)
My System SpecsSystem Spec
14 Jan 2013   #3
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for posting these, I have reinstalled the drivers and deleted the Catalyst control centre software and so far... no crashes!

I hope that's it, is there a known issue with catalyst software?
My System SpecsSystem Spec
.


15 Jan 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

CCC is problematic sometimes, but not necessarily always.

As you have experienced issues, better you keep away of it

Inform us how the computer is working, ok?
My System SpecsSystem Spec
19 Jan 2013   #5
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok so I'm still getting the crashes, below is what I've tried:

  • Deleted AMD catalyst & graphics drivers, reinstalled graphics drivers only
  • Reset pagefile
  • Did graphics memory test - no problems there
  • Checked graphics card temp regularly when in-game, never got over 62c
  • Did harddisk diagnostic - came back with 0.3% damaged blocks (possibly caused by all the hard resets!)
Any ideas.......?
My System SpecsSystem Spec
19 Jan 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Check your PSU.
My System SpecsSystem Spec
20 Jan 2013   #7
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What should I check?
My System SpecsSystem Spec
20 Jan 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Is is supplying enough power or not. And, the way to do it is to replace it with another one.
My System SpecsSystem Spec
25 Jan 2013   #9
juice

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Should be, it runs much more graphic intensive games like COD fine.
My System SpecsSystem Spec
Reply

 Complete PC failure when playing games




Thread Tools





Similar help and support threads
Thread Forum
BSOD whilst playing various games. Also happens when not playing games
Hello all, I've been having a few problems with my laptop since I bought it. The problem mainly occurs when I'm playing a game (usually xcom: enemy unknown or deus ex HR at the moment) but has occurred when I'm browsing the internet (albeit far less often). The BSODs appear to be random but I'm...
BSOD Help and Support
BSOD when playing games (BCCode: 116)+multiple components failure
I recently got a problem with sudden BSOD when playing games such as Armed Assault 2 and DCS A10. The problem seems to have build itself up over time. The BSOD: The BSOD is similar to other issues on this forum, with sudden stuttering sound, freezing and black screen, and then the...
BSOD Help and Support
Complete lock up (No BSOD) while playing games
Ive been playing Final Fantasy 11 for many years, and for ~2 years on my current laptop (Dell XPS15; Windows 7 Home Premium 64x) I never get a full BSOD, (so no dumps), but it does freeze completely. By completely I mean that the display stays on, the mouse stops moving, no response to any...
Gaming
"Power loss" while playing games - how to narrow down the failure ?
hi Got an Intel Core I7 950, NVIDIA GTX295, ASUS P6T Board, 6BG RAM (3 channels), 750W power supply and a 30" HP screen (2560x1600). The HW is quitea few years old, bought it more or less when it was released first. No HW component was ever over clocked. Using constantly the currently latest...
Hardware & Devices
Complete Freezes in Games
Hi, so I've been having this problem for a bit of time now but it hasn't been all that frequent but nonetheless it is really annoying. So most of the time if not all of the time it happens in video games e.g Just Cause 2, Amnesia, Mass Effect 2, and pretty much all the games on my Steam library so...
BSOD Help and Support
Not playing complete songs
Just a (hopefully)quick one.... My dilema is that i am able to play songs in iTunes, WMP, VLC and even foodbar 2000. however they will not always play complete. i may be able to listen to them no problems . from start to finish. But every now and again wheather the computer has been on for 5 min or...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App