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Windows 7: Random BSOD, error d1, Win 7

13 Jan 2013   #1

Win 7 Ultimate 64 bit
 
 
Random BSOD, error d1, Win 7

I will start by saying I have no idea what any of this means, I am lost so I am asking for all the help I can get. My system has crashed twice today, both times while I was gaming. First time I was playing borderlands, second time Planetside 2. I will link the dumps from both. Also these are the codes that show up:

BCCode: d1
BCP1: FFFFF88103458796
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800837B6C0

Thanks all. I am in need of any help you can give.

My System SpecsSystem Spec
.

13 Jan 2013   #2

Win 7 Ultimate 64 bit
 
 

Sorry, I believe I need to post this.
My System SpecsSystem Spec
13 Jan 2013   #3
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello Diyc. It is crashed by the Razer Keypad Endpoint driver. (c:\windows\system32\drivers\rzkeypadendpt.sys)
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff80104807a86, 2, 0, fffff88005a046c0}

*** WARNING: Unable to verify timestamp for rzkeypadendpt.sys
*** ERROR: Module load completed but symbols could not be loaded for rzkeypadendpt.sys
Probably caused by : rzkeypadendpt.sys ( rzkeypadendpt+46c0 )

Followup: MachineOwner
---------
But that driver is not old at all.
Code:
start             end                 module name
fffff880`05a00000 fffff880`05a0c000   rzkeypadendpt T (no symbols)           
    Loaded symbol image file: rzkeypadendpt.sys
    Image path: \SystemRoot\system32\DRIVERS\rzkeypadendpt.sys
    Image name: rzkeypadendpt.sys
    Timestamp:        Wed Nov 07 13:19:58 2012 (509A12A6)
    CheckSum:         0000CF01
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
As a test, you may stop using the Razer products like Virtual Joystick, Keypad and Mouse etc and let us know if it is crashing in that situation too or not.
My System SpecsSystem Spec
.


13 Jan 2013   #4

Win 7 Ultimate 64 bit
 
 

I thought so since that was the last think I installed. Thank you for the information.

P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.
My System SpecsSystem Spec
13 Jan 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Quote   Quote: Originally Posted by Diyc View Post
I thought so since that was the last think I installed. Thank you for the information.
Let us know the results.

Quote   Quote: Originally Posted by Diyc View Post
P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.
# years ago when I joined here, I had no skills at all. Staying, readind others posts, and posting in threads gave me that what I have today. So dont worry, the willingness to help is enough to help
My System SpecsSystem Spec
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 Random BSOD, error d1, Win 7





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