Windows 7: Random BSOD, error d1, Win 7

Diyc · 13 Jan 2013

I will start by saying I have no idea what any of this means, I am lost so I am asking for all the help I can get. My system has crashed twice today, both times while I was gaming. First time I was playing borderlands, second time Planetside 2. I will link the dumps from both. Also these are the codes that show up:

BCCode: d1
BCP1: FFFFF88103458796
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800837B6C0

Thanks all. I am in need of any help you can give.

Diyc · 13 Jan 2013

Sorry, I believe I need to post this.

Arc · 13 Jan 2013

Hello Diyc. It is crashed by the Razer Keypad Endpoint driver. (c:\windows\system32\drivers\rzkeypadendpt.sys)

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff80104807a86, 2, 0, fffff88005a046c0}

*** WARNING: Unable to verify timestamp for rzkeypadendpt.sys
*** ERROR: Module load completed but symbols could not be loaded for rzkeypadendpt.sys
Probably caused by : rzkeypadendpt.sys ( rzkeypadendpt+46c0 )

Followup: MachineOwner
---------

But that driver is not old at all.

Code:

start             end                 module name
fffff880`05a00000 fffff880`05a0c000   rzkeypadendpt T (no symbols)           
    Loaded symbol image file: rzkeypadendpt.sys
    Image path: \SystemRoot\system32\DRIVERS\rzkeypadendpt.sys
    Image name: rzkeypadendpt.sys
    Timestamp:        Wed Nov 07 13:19:58 2012 (509A12A6)
    CheckSum:         0000CF01
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

As a test, you may stop using the Razer products like Virtual Joystick, Keypad and Mouse etc and let us know if it is crashing in that situation too or not.

Diyc · 13 Jan 2013

I thought so since that was the last think I installed. Thank you for the information.

P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.

Arc · 13 Jan 2013

Quote: Originally Posted by Diyc

I thought so since that was the last think I installed. Thank you for the information.

Let us know the results.

Quote: Originally Posted by Diyc

P.S. Is there anything I can do with no coding skill to help around in here. I do not want to be the guy that just leaches and leaves.

# years ago when I joined here, I had no skills at all. Staying, readind others posts, and posting in threads gave me that what I have today. So dont worry, the willingness to help is enough to help

Windows 7: Random BSOD, error d1, Win 7

Random BSOD, error d1, Win 7 problems?