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Windows 7: BSOD while using Google Chrome, error 0x000000A

13 Jan 2013   #1

Windows 7 Home Premium 64bit
 
 
BSOD while using Google Chrome, error 0x000000A

Hi,

Would appreciate your help on this. I am running Windows 7 Home Premium 64bit on a Dell XPS 1640 (3.5 years old). Started having BSOD randomly a week ago while using Chrome or working.

I have run the SF Diagnostic tool, files as attached.

Looking forward to your advice! Thank you.


My System SpecsSystem Spec
.

13 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi sntan,

The last 3 crashes were caused by:

Intel wireless wi-fi driver:


http://downloadcenter.intel.com/Default.aspx


Please update your driver to latest and reboot
Post back results

Also please uninstall Deamon tools: known for BSOD
Cheers

Dave
My System SpecsSystem Spec
13 Jan 2013   #3

Windows 7 Home Premium 64bit
 
 

Thanks Dave! I will do that and let you know if it resolves the crashes.
My System SpecsSystem Spec
.


13 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by sntan View Post
Thanks Dave! I will do that and let you know if it resolves the crashes.

Also, I just noticed you have Advanced SystemCare installed on your system.


This could also cause problems in Win 7 and is also a cause of BSOD, you would do well to remove it:

Quote:
The windows 7 operating system does not require these registry cleaning software.
They often tune-down rather than tune-up and can wreck the OS beyond repair.
Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors.
Cheers

Dave
My System SpecsSystem Spec
15 Jan 2013   #5

Windows 7 Home Premium 64bit
 
 

Thanks very much Dave, noted your comments and my system has stopped crashing.
My System SpecsSystem Spec
15 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by sntan View Post
Thanks very much Dave, noted your comments and my system has stopped crashing.
No problem and good news
Glad to have helped,

Cheers Dave
My System SpecsSystem Spec
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 BSOD while using Google Chrome, error 0x000000A




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