BSOD while using Google Chrome, error 0x000000A


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    BSOD while using Google Chrome, error 0x000000A


    Hi,

    Would appreciate your help on this. I am running Windows 7 Home Premium 64bit on a Dell XPS 1640 (3.5 years old). Started having BSOD randomly a week ago while using Chrome or working.

    I have run the SF Diagnostic tool, files as attached.

    Looking forward to your advice! Thank you.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi sntan,

    The last 3 crashes were caused by:

    Intel wireless wi-fi driver:


    http://downloadcenter.intel.com/Default.aspx


    Please update your driver to latest and reboot
    Post back results

    Also please uninstall Deamon tools: known for BSOD
    Cheers

    Dave
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks Dave! I will do that and let you know if it resolves the crashes.
      My Computer


  4. Posts : 2,014
    Windows 7 Professional 64bit
       #4

    sntan said:
    Thanks Dave! I will do that and let you know if it resolves the crashes.

    Also, I just noticed you have Advanced SystemCare installed on your system.


    This could also cause problems in Win 7 and is also a cause of BSOD, you would do well to remove it: :)

    The windows 7 operating system does not require these registry cleaning software.
    They often tune-down rather than tune-up and can wreck the OS beyond repair.
    Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors.
    Cheers

    Dave
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Thanks very much Dave, noted your comments and my system has stopped crashing.
      My Computer


  6. Posts : 2,014
    Windows 7 Professional 64bit
       #6

    sntan said:
    Thanks very much Dave, noted your comments and my system has stopped crashing.
    No problem and good news
    Glad to have helped,

    Cheers Dave
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:15.
Find Us