| Windows 7: BSOD with stop error c4 0x00...0091 |
13 Jan 2013
|
#1 | | |
BSOD with stop error c4 0x00...0091 Hey guys,
I got a computer recently and just put in a MSI 660ti PE four months ago (I was running on the integrated before). Anyway, it was actually a bit more sluggish until I turned off my integrated in BIOS. Lately I would get a lot of BSODs when I'm sleeping or shutting down. Sometimes my screen would just freeze. Windbg isn't really installing so I really don't know what to do.
Anyway I think its the graphics driver but any help would be greatly appreciated.
Thanks
Last edited by timestap; 14 Jan 2013 at 02:20 PM..
| My System Specs |
| OS Windows 7 Ultimate x64 |
14 Jan 2013
|
#2 | | Windows 7 Home Premium 64 Bit SP 1 |
Code: *******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
the operating system. The only supported way to extend a kernel
mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000000
Arg3: fffffa80066aa680
Arg4: 0000000000000000
Debugging Details:
------------------
BUGCHECK_STR: 0xc4_91
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
TAG_NOT_DEFINED_c000000f: FFFFF88003594FB0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800030d5fc0
STACK_TEXT:
fffff880`03592a88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID: ZEROED_STACK
Followup: MachineOwner
--------- May be, somehow you have Driver verifier enabled. Try to disable it. Driver Verifier - Enable and Disable | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
14 Jan 2013
|
#3 | | |
Disabling driver verifier Hi,
Thanks for the reply, I was just wondering if disabling the driver verifier is bad for the overall health of my computer?
Thanks, | My System Specs | | OS Windows 7 Ultimate x64 |
15 Jan 2013
|
#4 | | Windows 7 Home Premium 64 Bit SP 1 |

Quote: Originally Posted by timestap Hi,
Thanks for the reply, I was just wondering if disabling the driver verifier is bad for the overall health of my computer?
Thanks, Hello mate.
Read here: Using Driver Verifier to identify issues with Drivers
We enable driver verifier on purpose only. The purpose is to monitor the drivers, if they are malfunctioning. Better, we suggest driver verifier, when we see a crash is silent about the probable cause, but we are guessing that it is a driver that is causing the crash.
Otherwise, we keep driver verifier disabled only.
Better you also keep it disabled. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
15 Jan 2013
|
#5 | | |
Actually it looks like it was never on to begin with.
This has something to do with your Nvidia drivers. There was a bug in their Dec 29 drivers that has propagated on a lot of PCs after people have updated their drivers. They however have fixed it and released a hotfix version of their drivers shortly afterwards. Update your drivers and that should fix the problem. Analysts: Don't leave the ANALYSIS_INCONCLUSIVE and the weak stack trace leave you hanging! Dump that raw stack! Code: Use !analyze -v to get detailed debugging information.
BugCheck C4, {91, 0, fffffa80066aa680, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
the operating system. The only supported way to extend a kernel
mode stack is by using KeExpandKernelStackAndCallout.
Arg2: 0000000000000000
Arg3: fffffa80066aa680
Arg4: 0000000000000000
Debugging Details:
------------------
BUGCHECK_STR: 0xc4_91
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT //Driver Verifier wasn't on, after all!
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800030d5fc0
STACK_TEXT:
fffff880`03592a88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID: ZEROED_STACK
Followup: MachineOwner
---------
2: kd> !thread
GetPointerFromAddress: unable to read from fffff80003305000
THREAD fffffa80066aa680 Cid 0004.00b8 Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 2
Not impersonating
GetUlongFromAddress: unable to read from fffff80003244ba4
Owning Process fffffa800668eb30 Image: System
Attached Process N/A Image: N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount 3455505
Context Switch Count 146621368 IdealProcessor: 2
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime 00:00:00.000
KernelTime 00:00:00.000
Win32 Start Address ACPI!ACPIWorkerThread (0xfffff88000f0ff7c)
Stack Init fffff880039c9c70 Current fffff88003594570
Base fffff880039ca000 Limit fffff880039c4000 Call 0
Priority 8 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP RetAddr : Args to Child : Call Site
fffff880`03592a88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
2: kd> dps fffff880039c4000 fffff880039c9ff8
fffff880`039c4000 00360038`00780028
fffff880`039c4008 0072004f`005c0029
fffff880`039c4010 00640074`00690062
fffff880`039c4018 006c006e`0077006f //Lots of this junk data filling stack. Looks like a stack trashing.
fffff880`039c4020 00650064`0061006f
fffff880`039c4028 0072006f`005c0072
fffff880`039c4030 006e0074`00690062
fffff880`039c4038 0065002e`00740065
fffff880`039c4040 005c0000`00650078
fffff880`039c4048 0043005c`003f003f
fffff880`039c4050 00720050`005c003a
fffff880`039c4058 00610072`0067006f
fffff880`039c4060 00690046`0020006d
fffff880`039c4068 00200073`0065006c
fffff880`039c4070 00360038`00780028
...
fffff880`039c8c18 00000000`00000000
fffff880`039c8c20 fffff880`039c8cb0
fffff880`039c8c28 fffff880`05d1eae5Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0xb4ae5
fffff880`039c8c30 fffff880`039c8e00
fffff880`039c8c38 00000000`00000000
...
2: kd> lmvm nvlddmkm
start end module name
fffff880`05c6a000 fffff880`06708000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat Dec 29 01:47:52 2012 (50DE9218)
CheckSum: 00A7F96C
ImageSize: 00A9E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 | My System Specs | | |
16 Jan 2013
|
#6 | | |
NVIDIA Drivers Hey Arc and Vir Gnarus,
Thanks for your replies. I tried disabling it and I too found out that verifier was never turned on. I'll get the hotfix now.
Also, what did you mean by
Don't leave the ANALYSIS_INCONCLUSIVE and the weak stack trace leave you hanging! Dump that raw stack!
I'm a bit confused
Thanks | My System Specs | | OS Windows 7 Ultimate x64 |
17 Jan 2013
|
#7 | | Windows 7 Home Premium 64 Bit SP 1 |

Quote: Originally Posted by timestap
Don't leave the ANALYSIS_INCONCLUSIVE and the weak stack trace leave you hanging! Dump that raw stack!
I'm a bit confused
Thanks Lol, that's for me  Training in real time situation
Let us know what is the situation after applying the hotfix that Vir said. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self Assembled OS Windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 2120 @ 3.30GHz Motherboard Gigabyte Technology Co., Ltd. H61M-DS2 DVI Memory Corsair 2GB x2 (Single-Channel DDR3 @ 665MHz) Graphics Card 2047MB GeForce GTS 450 (ZOTAC International) Sound Card Onboard (Realtek High Definition Audio) Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard Logitech MK220 Mouse Logitech MK220 PSU uMAX 750 watt. Case iBall Cooling Air/ Fans Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Antivirus Microsoft Security Essentials Browser Waterfox Other Info Dell Studio 15" Laptop |
19 Jan 2013
|
#8 | | |
New Drivers Hi,
I used the nVidia update panel and it said I used the newest drivers so not too sure whats going on. I think I will wait for the next official release.
Another question. I installed Ubuntu 12.10 yesterday and here was my procedure.
1. Install ubuntu 12.10. (it overwrites my MBR, but I use Windows DVD to repair my MBR and use EasyBCD to add Linux entry)
2. PC would not boot up
3. realize that I needed to disable quickboot (computer said boot error)
4. then ubuntu was very bugged.
5. update software and drivers
6. now everything is fine but i can't resume from sleep (this is on windows 7 side). I would say press the power button or click on my mouse or hit the keyboard. It would power up but the screen would be black | My System Specs | | OS Windows 7 Ultimate x64 |
22 Jan 2013
|
#9 | | |
There may be a conflict with Ubuntu on Windows hybrid sleep. You will either have to disable sleep on Windows or turn off hibernating (go to command prompt and type powercfg -h off).
Also, so far our research has discovered this crashing being a recurring issue with Nvidia 310.xx series drivers. Some people have had luck downgrading it to 306.93 or older. Not sure about 306.97, but so far one person hasn't had success with it. We're still evaluating this but it is an evident problem people are dealing with. | My System Specs | | |
10 Mar 2013
|
#10 | | |
Got it Hey,
Sorry for the late reply. I disabled hibernate and also updated my drivers. Everything seems to work. Knock on wood lol | My System Specs | | OS Windows 7 Ultimate x64 BSOD with stop error c4 0x00...0091 problems? All times are GMT -5. The time now is 01:07 AM. | |