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Windows 7: Another Blue Screen - ntoskrnl.exe

18 Jan 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

AVG can sometimes contribute in BSOD-s.

Is it the paid or free version of AVG?


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18 Jan 2013   #12
Nexrus

Windows 7 64bit
 
 

The free one, of course.
My System SpecsSystem Spec
18 Jan 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

IMO, keep AVG disabled for a week and see if there are BSOD-s. If there are no BSOD-s and since we're sure that disabling AVG is the last thing you did, you can be sure that your BSOD problem is sorted.

You may then switch to a light AV like Microsoft security essentials or Avast! antivirus.

Good luck & keep us posted.

PS: Most antiviruses/internet security software cause BSOD-s which MSE has never done.
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18 Jan 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

FWIW, I'd actually completely uninstall AVG, and run the removal tool for that (and any other previously installed AV's) and then install MSE.
My System SpecsSystem Spec
18 Jan 2013   #15
Nexrus

Windows 7 64bit
 
 

So I woke up this morning to find that my computer had been restarted at some point. I just had to go bragging. However, after loading windows I didn't get the normal prompt saying "windows has recovered etc etc"

Will you always get that promt after a BSOD? We had some severe weather last night so I'm hoping it was just a power outtage. Although our oven still has the correct time which indicates it wasn't an outtage.

Thanks
My System SpecsSystem Spec
18 Jan 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Check the System Event Logs, and see what it was - perhaps a scheduled task shut it down.
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 Another Blue Screen - ntoskrnl.exe




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