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Windows 7: BSOD streaming Netflix

14 Jan 2013   #1
Corpswife

Windows 7 64 bit
 
 
BSOD streaming Netflix

I have experienced the BSOD twice while streaming Netflix. I have no yet been able to copy down the error code displayed on the screen. Please help!


My System SpecsSystem Spec
.
14 Jan 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi and welcome to SForums

You have no dump files in your Corpswife.zip, please can you try again and post back.

SF Diagnostic Tool - Using for Troubleshooting

Quote:
Just press the grab all button once and wait for all the screens to appear automatically and click off one by one
Many thanks

Dave
My System SpecsSystem Spec
14 Jan 2013   #3
Corpswife

Windows 7 64 bit
 
 

Sorry, I made a mistake. Here is the zipped file.
My System SpecsSystem Spec
.

15 Jan 2013   #4
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Im afraid still no dump file, all the rest are there.

You may need to set windows to collect your small memory dumps please follow this tutorial:

Dump Files - Configure Windows to Create on BSOD

Then once set, and after the next crash and the computer reboots, please carry out the same procedure as before:

http://www.sevenforums.com/crashes-d...tructions.html

Then please post back and we can help you further.

If it helps, see the pic below, the file should look like this, and have the top one in the list also.



Sorry for the hassle, but in order to help we need the top file

Hope this makes things a bit clearer.

cheers

Dave
My System SpecsSystem Spec
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