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Windows 7: BSOD Errors about IRQL not equal. Diagnostics in Message.

14 Jan 2013   #1
slatersgators

Windows 7 Ultimate
 
 
BSOD Errors about IRQL not equal. Diagnostics in Message.

BSOD issue. Here is the error message for the event after I rebooted.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000094
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880046C67BD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


I ran the diagnostic report and here is what it says. Also, this system was originally a Vista OS which I replaced last year with Windows 7 Ultimate.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GKHQF-4TKWX-XHBR6
Windows Product Key Hash: 4g05Fq7EXLiwr7ytYl+MfZJ3SQY=
Windows Product ID: 00426-074-6230316-85918
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {DED61137-E5F7-4F93-AEF3-675CC1BA3285}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\tgodfrey\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DED61137-E5F7-4F93-AEF3-675CC1BA3285}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XHBR6</PKey><PID>00426-074-6230316-85918</PID><PIDType>5</PIDType><SID>S-1-5-21-3090308976-3033762362-3007372875</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGC-LV150J</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0240T3</Version><SMBIOSVersion major="2" minor="5"/><Date>20080901000000.000000+000</Date></BIOS><HWID>4AF23407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>2F29CA87B041DD6</Val><Hash>xVDjK605JKXLEiHaFIlsspBhj8M=</Hash><Pid>70141-747-1058025-56551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-074-623031-01-1033-7600.0000-1762011
Installation ID: 009564141671833266014295756885885082496306731365196475
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: XHBR6
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 1/14/2013 5:01:11 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:19:2012 06:01
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAAABAAAABAABAAEA6GEiL/z0dPB0BYQ0LC8cgIwm1hmfNObZXLtgKkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
OEMB Sony VAIO
GSCI Sony VAIO
SSDT Sony VAIO


My System SpecsSystem Spec
.
14 Jan 2013   #2
Pauly

Win7 Ultimate X64
 
 

Have a read of this http://www.sevenforums.com/crashes-d...tructions.html

Bug check code 0xD1 usually indicates a faulty, corrupt or incompatible driver
Post the required files and will see what we can do
My System SpecsSystem Spec
14 Jan 2013   #3
slatersgators

Windows 7 Ultimate
 
 
SF Diagnositc Tool Results

Pauly: Here is the attached zipped file after the SF Diagnostics.
My System SpecsSystem Spec
.

15 Jan 2013   #4
Pauly

Win7 Ultimate X64
 
 

Hi slatersgators, Welcome to SF

Had a look at your dumps and they are all pointing at the driver athrx.sys which is Atheros network adapter driver, i recommend you update this driver as its quite old 09/06/09 and actually predates windows 7. If network is onboard your mobo you may need to go to mobo manufacturers website for driver if its a seperate network card you have installed then visit their site instead
You seem to have two AV installed ?
Start Menu\Programs\McAfee Security Scan Plus
Start Menu\Programs\Norton 360
Start Menu\Programs\Norton
This is never good i recommend removal

You seem to have many old drivers on your system heres a list of all the drivers that pre date win7 i recommend you have a go through the list and update all you can especially the bootom one which is your gfx drivers
Quote:
regi.sys 16/04/2007 15:19:10
SFEP.sys 03/08/2007 05:35:53
ArcSoftKsUFilter.sys 30/01/2008 09:32:32
btwl2cap.sys 29/02/2008 16:54:28
PxHlpa64.sys 13/03/2008 01:58:17
HECIx64.sys 28/03/2008 19:42:14
rimssn64.sys 30/05/2008 14:03:48
RTKVHD64.sys 20/06/2008 08:55:36
AVerBDA716x_x64.sys 23/06/2008 06:27:58
risdsn64.sys 26/06/2008 12:12:31
btwavdt.sys 27/06/2008 18:22:55
AVerAVF2.sys 08/07/2008 08:14:44
btwrchid.sys 10/07/2008 01:22:13
btwaudio.sys 15/07/2008 17:02:15
e1y60x64.sys 18/08/2008 21:45:05
nvlddmkm.sys 14/05/2009 20:48:07
If your not sure google the driver name to find out which piece of hardware it is associated with the visit the manufacturers website for updated drivers
Any drivers your not sure about post back details and we may be able to help

Please fill ion your system specs
My System SpecsSystem Spec
21 Jan 2013   #5
slatersgators

Windows 7 Ultimate
 
 

I updated the atheros driver and the system was great.....for 4 days. Back to the BSOD. Here is the error message I received tonights

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 44
BCP1: FFFFFA800AB57010
BCP2: 0000000000001D7B
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012013-39093-01.dmp
C:\Users\tgodfrey\AppData\Local\Temp\WER-64912-0.sysdata.xml
My System SpecsSystem Spec
21 Jan 2013   #6
Pauly

Win7 Ultimate X64
 
 

Need the new dump file to see if we can find out what caused the crash, please run the tool again and upload the output file
My System SpecsSystem Spec
21 Jan 2013   #7
slatersgators

Windows 7 Ultimate
 
 

Attached is the updated report from the tool you provided.

Tom
My System SpecsSystem Spec
21 Jan 2013   #8
slatersgators

Windows 7 Ultimate
 
 

Sorry. Here is the correct zipped file.
My System SpecsSystem Spec
22 Jan 2013   #9
Pauly

Win7 Ultimate X64
 
 

Still looks like its blaming a driver althopugh it doesnt specify an exact one, fltmgr.sys is mentioned but this is a windows driver relating to HDDs so the driver itself cannot be faulty i would recommend you run a HDD check to be on the safe side
Hard Drive Diagnostic Procedure

How did you get on with all the old drivers i listed before ? they look to all be still on your system you should try to update them
My System SpecsSystem Spec
22 Jan 2013   #10
slatersgators

Windows 7 Ultimate
 
 

Pauly: I only replaced the drive you suggested go first to see if that fixed it. I am working on finding all the other drivers. Is there a reason why these were not updated when I switched from Vista to Windows 7? Also, why have none of the drivers updated at all? Isn't that something that is normally done without me having to do anything? It would seem to be an automatic thing.
My System SpecsSystem Spec
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 BSOD Errors about IRQL not equal. Diagnostics in Message.




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