BSOD Errors about IRQL not equal. Diagnostics in Message.

Page 1 of 2 12 LastLast

  1. Posts : 7
    Windows 7 Ultimate
       #1

    BSOD Errors about IRQL not equal. Diagnostics in Message.


    BSOD issue. Here is the error message for the event after I rebooted.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000094
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF880046C67BD
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1


    I ran the diagnostic report and here is what it says. Also, this system was originally a Vista OS which I replaced last year with Windows 7 Ultimate.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GKHQF-4TKWX-XHBR6
    Windows Product Key Hash: 4g05Fq7EXLiwr7ytYl+MfZJ3SQY=
    Windows Product ID: 00426-074-6230316-85918
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {DED61137-E5F7-4F93-AEF3-675CC1BA3285}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\tgodfrey\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DED61137-E5F7-4F93-AEF3-675CC1BA3285}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XHBR6</PKey><PID>00426-074-6230316-85918</PID><PIDType>5</PIDType><SID>S-1-5-21-3090308976-3033762362-3007372875</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGC-LV150J</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R0240T3</Version><SMBIOSVersion major="2" minor="5"/><Date>20080901000000.000000+000</Date></BIOS><HWID>4AF23407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>2F29CA87B041DD6</Val><Hash>xVDjK605JKXLEiHaFIlsspBhj8M=</Hash><Pid>70141-747-1058025-56551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-074-623031-01-1033-7600.0000-1762011
    Installation ID: 009564141671833266014295756885885082496306731365196475
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XHBR6
    License Status: Licensed
    Remaining Windows rearm count: 5
    Trusted time: 1/14/2013 5:01:11 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:19:2012 06:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAAABAAAABAABAAEA6GEiL/z0dPB0BYQ0LC8cgIwm1hmfNObZXLtgKkbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC Sony VAIO
    FACP Sony VAIO
    HPET Sony VAIO
    MCFG Sony VAIO
    SLIC Sony VAIO
    OEMB Sony VAIO
    GSCI Sony VAIO
    SSDT Sony VAIO
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    Have a read of this https://www.sevenforums.com/crashes-d...tructions.html

    Bug check code 0xD1 usually indicates a faulty, corrupt or incompatible driver
    Post the required files and will see what we can do
      My Computer


  3. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #3

    SF Diagnositc Tool Results


    Pauly: Here is the attached zipped file after the SF Diagnostics.
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #4

    Hi slatersgators, Welcome to SF

    Had a look at your dumps and they are all pointing at the driver athrx.sys which is Atheros network adapter driver, i recommend you update this driver as its quite old 09/06/09 and actually predates windows 7. If network is onboard your mobo you may need to go to mobo manufacturers website for driver if its a seperate network card you have installed then visit their site instead
    You seem to have two AV installed ?
    Start Menu\Programs\McAfee Security Scan Plus
    Start Menu\Programs\Norton 360
    Start Menu\Programs\Norton
    This is never good i recommend removal

    You seem to have many old drivers on your system heres a list of all the drivers that pre date win7 i recommend you have a go through the list and update all you can especially the bootom one which is your gfx drivers
    regi.sys 16/04/2007 15:19:10
    SFEP.sys 03/08/2007 05:35:53
    ArcSoftKsUFilter.sys 30/01/2008 09:32:32
    btwl2cap.sys 29/02/2008 16:54:28
    PxHlpa64.sys 13/03/2008 01:58:17
    HECIx64.sys 28/03/2008 19:42:14
    rimssn64.sys 30/05/2008 14:03:48
    RTKVHD64.sys 20/06/2008 08:55:36
    AVerBDA716x_x64.sys 23/06/2008 06:27:58
    risdsn64.sys 26/06/2008 12:12:31
    btwavdt.sys 27/06/2008 18:22:55
    AVerAVF2.sys 08/07/2008 08:14:44
    btwrchid.sys 10/07/2008 01:22:13
    btwaudio.sys 15/07/2008 17:02:15
    e1y60x64.sys 18/08/2008 21:45:05
    nvlddmkm.sys 14/05/2009 20:48:07
    If your not sure google the driver name to find out which piece of hardware it is associated with the visit the manufacturers website for updated drivers
    Any drivers your not sure about post back details and we may be able to help

    Please fill ion your system specs
      My Computer


  5. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #5

    I updated the atheros driver and the system was great.....for 4 days. Back to the BSOD. Here is the error message I received tonights

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 44
    BCP1: FFFFFA800AB57010
    BCP2: 0000000000001D7B
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\012013-39093-01.dmp
    C:\Users\tgodfrey\AppData\Local\Temp\WER-64912-0.sysdata.xml
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
       #6

    Need the new dump file to see if we can find out what caused the crash, please run the tool again and upload the output file
      My Computer


  7. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #7

    Attached is the updated report from the tool you provided.

    Tom
      My Computer


  8. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #8

    Sorry. Here is the correct zipped file.
      My Computer


  9. Posts : 2,573
    Win7 Ultimate X64
       #9

    Still looks like its blaming a driver althopugh it doesnt specify an exact one, fltmgr.sys is mentioned but this is a windows driver relating to HDDs so the driver itself cannot be faulty i would recommend you run a HDD check to be on the safe side
    Hard Drive Diagnostic Procedure

    How did you get on with all the old drivers i listed before ? they look to all be still on your system you should try to update them
      My Computer


  10. Posts : 7
    Windows 7 Ultimate
    Thread Starter
       #10

    Pauly: I only replaced the drive you suggested go first to see if that fixed it. I am working on finding all the other drivers. Is there a reason why these were not updated when I switched from Vista to Windows 7? Also, why have none of the drivers updated at all? Isn't that something that is normally done without me having to do anything? It would seem to be an automatic thing.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:55.
Find Us