blue screen errors "NTFS file system / system service exception

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    OK. Disable verifier now, and use the computer normally. If you get one more crash, let us see it.
      My Computer


  2. Posts : 28
    Windows 8 Professional 64-Bit
    Thread Starter
       #12

    So I tested the CPU with the IntelBurn test and it passed. Did exactly as in the link to restart into verifier mode. After the restart, Windows hangs at the "Starting Windows" screen where it has been for the last 30-45 minutes and does nothing.
      My Computer


  3. Posts : 28
    Windows 8 Professional 64-Bit
    Thread Starter
       #13

    new crash:IRQL_NOT_LESS_OR_EQUAL 0x0000000a. Working on getting the crash dump packed into a zip.
      My Computer


  4. Posts : 28
    Windows 8 Professional 64-Bit
    Thread Starter
       #14

    Couldn't get the thing to start in normal mode, but at least got into safe mode to get the minidump. Anything else with the minidump tool I was unable to get because of the lack of the Netframework.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    Disable Driver verifier as stated earlier. It is not of any more help as it is seen.
    Code:
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    Try to update the following drivers:
    Atheros network adapter driver: ATHEROS drivers for Microsoft Windows (Atheros?????)
    Atheros Bluetooth Driver: ATHEROS drivers for Microsoft Windows (Atheros?????)
    Conexant High Definition SmartAudio: Conexant - Support
    Intel Management Engine Interface: Intel Download Center
    Intel rapid Storage driver: http://downloadcenter.intel.com/Deta...ST%29&lang=eng
    nVidia Video drivers: Drivers - Download NVIDIA Drivers
    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC: Realtek
    Microsoft Application Virtualization (App-V) driver: Application Virtualization by Microsoft | Windows 8 Enterprise
      My Computer


  6. Posts : 2,573
    Win7 Ultimate X64
       #16

    Does machine BSOD in safe mode ?
    if not you could try a clean boot Troubleshoot Application Conflicts by Performing a Clean Startup to remove all startup items and all non MS services, its a long shot but worth a try IMO

    Also you have stressed cpu how about gfx and that has ram too ?
    Video Card - Stress Test with Furmark
    Last edited by Pauly; 17 Jan 2013 at 11:54.
      My Computer


  7. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #17

    Looks like a stubborn one.

    Blue Screen of Death (BSOD) Posting Instructions
    When posting a new crash dump, include all System File Collection and health reports. They contain valuable information that we can use to find the cause of the crashes. Each crash report will contain new information that will be useful.

    Run the OCCT stability test, at the end it will produce graphs that may give some clues .
    OCCT stability checking tool
    Run the CPU:OCCT test for at least 30 minutes, be sure to monitor your CPU and GPU temps.
    Set the time before you start.
    When its done, pass or fail, it will make some graphs. Post these here as they are useful for analyses.

    Which Intel RST driver are you using?
    If it's not v11.2.0.1006 or earlier, install v11.2.0.1006. there have been known issues with drivers after that version.
    Intel Rapid Storage Technology 11.2.0.1006

    Hardware can be very fickle, it does happen that a component will pass tests several times and then fail, especially RAM and to a lesser extent hard drives.
    If the RST driver doesn't help, you may consider installing a different HDD and testing the system. That way the clients HDD and programs won't be disturbed.

    If allowed, remove all Sony utilities, these types of programs are known to crash systems.

    From old System Events logs:
    Code:
    Event[34981]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Processor-Power
      Date: 2012-12-06T14:55:40.622
      Event ID: 26
      Task: N/A
      Level: Informationen
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT-AUTORITÄT\SYSTEM
      Computer: Henning-VAIO
      Description: 
    Prozessor 3 in Gruppe 0 weist Folgendes auf:
    
    2 inaktive Zustände
    7 Leistungszustände
    8 Drosselungszustände
    
    Event[34982]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-12-06T14:55:41.590
      Event ID: 89
      Task: N/A
      Level: Informationen
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT-AUTORITÄT\SYSTEM
      Computer: Henning-VAIO
      Description: 
    Die ACPI-Thermozone ACPI\ThermalZone\THRM wurde aufgelistet.             
    _PSV = 374K             
    _TC1 = 2             
    _TC2 = 5             
    _TSP = 1000ms             
    _AC0 = 0K             
    _AC1 = 0K             
    _AC2 = 0K             
    _AC3 = 0K             
    _AC4 = 0K             
    _AC5 = 0K             
    _AC6 = 0K             
    _AC7 = 0K             
    _AC8 = 0K             
    _AC9 = 0K             
    _CRT = 357K             
    _HOT = 0K             
    _PSL - siehe Ereignisdaten.
    Need the current System Event Logs to confirm.
    This system has been overheating in the past.

    The last Event Log entry was 2012-12-06, check setting, Clear Log if no new event are recorded.
    To check the System Event Log settings.
    1. Start Event Viewer.
    2. In the console tree, expand Windows Logs and select System.
    3. On the Action menu, click Properties.
    4. In the General Tab, ensure 'Enable logging' is checked.
    Maximum log size should be 20480
    Under 'When maximum event log size is reached': select 'Overwrite events as needed (oldest events first)'
    Click OK.

    If you are still not getting new System Event Logs, you can 'Clear Log' on the same page.

    Can you translate this Critical Event:
    Code:
    Event[34976]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2012-12-06T14:55:39.671
      Event ID: 41
      Task: N/A
      Level: Kritisch
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT-AUTORITÄT\SYSTEM
      Computer: Henning-VAIO
      Description: 
    Das System wurde neu gestartet, ohne dass es zuvor ordnungsgemäß heruntergefahren wurde. Dieser Fehler kann auftreten, wenn das System nicht mehr reagiert hat oder abgestürzt ist oder die Stromzufuhr unerwartet unterbrochen wurde.
    There are 48 items in the Start Menu, you should remove most of these and/or have them start at login.

    Uninstall McAfee, it is known to cause crashes in Windows 7. Use MSE for testing.
    Code:
    Event[34726]:
      Log Name: System
      Source: Service Control Manager
      Date: 2012-12-06T11:17:51.889
      Event ID: 7036
      Task: N/A
      Level: Informationen
      Opcode: N/A
      Keyword: Klassisch
      User: N/A
      User Name: N/A
      Computer: Henning-VAIO
      Description: 
    Dienst "McAfee Scanner" befindet sich jetzt im Status "Beendet".
    From your App Event Log (which are up to date):
    This is a CPU error, usually caused by overheating.
    A lot of these.
    Code:
    Event[18373]:
      Log Name: Application
      Source: Microsoft-Windows-WMI
      Date: 2013-01-17T09:31:51.000
      Event ID: 10
      Task: N/A
      Level: Fehler
      Opcode: N/A
      Keyword: Klassisch
      User: N/A
      User Name: N/A
      Computer: Henning-VAIO
      Description: 
    Ereignisfilter mit Abfrage "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" konnte im Namespace "//./root/CIMV2" nicht reaktiviert werden aufgrund des Fehlers 0x80041003. Ereignisse können nicht durch diesen Filter geschickt werden, bis dieses Problem gelöst ist.
    Last edited by Dave76; 18 Jan 2013 at 03:12.
      My Computer


  8. Posts : 28
    Windows 8 Professional 64-Bit
    Thread Starter
       #18

    New BSOD: 0x0000000A MEMORY_MANAGEMENT. I could not get the Seven Forums Diagnostic Tool to get all of the logs on my Desktop. I don't know why. I started it as Administrator, but it does not post the logs to the desktop. I got the new minidump and zipped it. OCCT is on a 30 minute test. I'll post results afterwards.
      My Computer


  9. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #19

    Give the Seven Forums Diagnostic Tool more time to run.

    Change the Intel RST driver to v11.2.0.1006.

    Last crash:
    Not much info to go on.
    Code:
    STOP 0x0000001A: MEMORY_MANAGEMENT
    Usual causes:  Device driver, memory, kernel
    BUGCHECK_STR:  0x1a_5100
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+aec7
    FAILURE_BUCKET_ID:  X64_0x1a_5100_nt!_??_::FNODOBFM::_string_+aec7
    Need the Event Logs.
      My Computer


  10. Posts : 28
    Windows 8 Professional 64-Bit
    Thread Starter
       #20

    Done. Here are the OCCT results:
      My Computer


 
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