Windows 7: BSOD after verifier.exe Kernel Power Event ID:41

theJacKaL · 15 Jan 2013

My main problem is with watching movies.Not always, but sometimes screen is freezing and sound is stuttering and it is just video forwarding in slow motion but i cant do anything about it,computer is just freezing.i never got any blue screen before,but after using verifier.exe it just happened.here is the dump file.

Dsprague · 15 Jan 2013

Ok after looking at your dumps I have found aleast two thigns that satnd out to me

The code from the latest dump shows gdrv.sys as the problem:

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 134, fffffa8008857b30, fffff8800d4d58f9}

*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by : gdrv.sys ( gdrv+18f9 )

Followup: MachineOwner
---------

looking at its time stamp it appears to be extremely old:

Code:

kd> lmvm gdrv
start             end                 module name
fffff880`0d4d4000 fffff880`0d4dd000   gdrv     T (no symbols)           
    Loaded symbol image file: gdrv.sys
    Image path: \??\C:\Windows\gdrv.sys
    Image name: gdrv.sys
    Timestamp:        Thu Mar 12 23:22:29 2009 (49B9D175)
    CheckSum:         000105CE
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

It can be updated from here

This is a driver Used by Daemon tools and Alcohol 120% it is known to cause BSODs. Uninstall which ever one you have installed, judging by the other drivers installed its Daemon tools then download and run THIS tool. when the tool runs if the uninstall box is grayed out then congratulations Daemon tools is gone, if it is not grayed out click uninstall and let the tool do its work.

Code:

sptd    fffff880`01075000    fffff880`011e9000    Sat Aug 18 17:05:38 2012 (503003a2)    000932f7        sptd.sys

theJacKaL · 16 Jan 2013

thanx man,after 24h watching movie and series there is no crash its amazing ^^

Dsprague · 16 Jan 2013

Your very welcome glad I could help

theJacKaL · 24 Jan 2013

Dsprague it appears my problem isnt solved

sorry for the false alert at the first place. i think my problem is about utorrent. i am not sure but i noticed that when i open my utorrent i cant watch movies,it always crashes;video freezing,audio stuttering,etc.
After freezing,i checked my event viewer and i saw lots of stuff.i made a ss for this, i really appreciate further assistance,i am about to go crazy

Dsprague · 24 Jan 2013

Sorry to hear that your having trouble once more, can you please post your MSINFO32.nfo to do this open your start menu and type msinfo32 and press enter when the msinfo window opens go to your file menu and save a copy of it to your desktop then please zip and upload it here.

theJacKaL · 24 Jan 2013

here is the msinfo32 as u ask, hope it helps.

Dsprague · 24 Jan 2013

It seems the msinfo32 is corrupted, please run the SFdiag tool and zip and post the output here.

theJacKaL · 24 Jan 2013

hope its not corrupted

Dsprague · 24 Jan 2013

Ok I have a few theories, I am wondering do you use Symantec for your antivirus?

Windows 7: BSOD after verifier.exe Kernel Power Event ID:41

BSOD after verifier.exe Kernel Power Event ID:41 problems?