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Windows 7: BSOD With High download speeds

15 Jan 2013   #1

Windows 7 Professional Service Pack 1
 
 
BSOD With High download speeds

Well the problem is whenever i download at high speeds from steam or launchers. It's the only time it ever crashes.



System Specs:

Motherboard : Asus Sabertooth Z77
Graphics card: EVGA GTX 680 4GB Classified.
RAM: 8GB Corsair Vengeance 1600Mhz - Two Stick 4GB each - Timings = 9-9-9-24 - Slots A2 & B2 which is recommended by the motherboard manual.
PSU: Corsair CX600
Processor: i7 3770k 3.5Ghz
Attached Files
Attached Files
File Type: zip ashharps.zip (361.3 KB, 4 views)
My System SpecsSystem Spec

15 Jan 2013   #2
Arc

Windows 7 Home Premium 64 Bit SP 1
 
 

Hello ashharps.

The zip you uploaded does not contain any crash dump, coz the system failed to write minidump files.
Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Anyway, the last crash you have got is a stop 0x9C, I guess.
Code:
Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2013-01-15T16:21:52.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Ashley-PC
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009c (0x0000000000000000, 0xfffff8800334ac70, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .
This is a hardware error. According to Carrona.org.
Code:
 STOP 0x0000009C: MACHINE_CHECK_EXCEPTION  
Usual causes:  Hardware error (similar to STOP 0x124)
So better you follow Stop 0x124 - what it means and what to try

What is the results you have got from the seatools test? There are some disc controller errors.

And, scan the system for possible virus infection.
Let us know the results.
My System SpecsSystem Spec
15 Jan 2013   #3

Windows 7 Professional Service Pack 1
 
 

Ok well i recently had another crash i don't know if this is the same Minidump but i've attached it anyway.

I ran Anti-rootkit utility and nothing was found.

Going to run windows defender whilst i sleep tonight seeing as it apparently can take up to a few hours.

I haven't done a Full scan using Seatools yet but will probably end up doing so. Nothing is on that hard drive as of yet.
Attached Files
File Type: zip ashharps.zip (391.0 KB, 4 views)
My System SpecsSystem Spec
.


15 Jan 2013   #4
Arc

Windows 7 Home Premium 64 Bit SP 1
 
 

Yes, it is the same one
Code:
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MACHINE_CHECK_EXCEPTION (9c)
A fatal Machine Check Exception has occurred.
KeBugCheckEx parameters;
    x86 Processors
        If the processor has ONLY MCE feature available (For example Intel
        Pentium), the parameters are:
        1 - Low  32 bits of P5_MC_TYPE MSR
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of P5_MC_ADDR MSR
        4 - Low  32 bits of P5_MC_ADDR MSR
        If the processor also has MCA feature available (For example Intel
        Pentium Pro), the parameters are:
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    IA64 Processors
        1 - Bugcheck Type
            1 - MCA_ASSERT
            2 - MCA_GET_STATEINFO
                SAL returned an error for SAL_GET_STATEINFO while processing MCA.
            3 - MCA_CLEAR_STATEINFO
                SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
            4 - MCA_FATAL
                FW reported a fatal MCA.
            5 - MCA_NONFATAL
                SAL reported a recoverable MCA and we don't support currently
                support recovery or SAL generated an MCA and then couldn't
                produce an error record.
            0xB - INIT_ASSERT
            0xC - INIT_GET_STATEINFO
                  SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
            0xD - INIT_CLEAR_STATEINFO
                  SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
            0xE - INIT_FATAL
                  Not used.
        2 - Address of log
        3 - Size of log
        4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
    AMD64 Processors
        1 - Bank number
        2 - Address of MCA_EXCEPTION structure
        3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
        4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
Arguments:
Arg1: 0000000000000000
Arg2: fffff880034adc70
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.


BUGCHECK_STR:  0x9C_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80003414818 to fffff800034c9fc0

STACK_TEXT:  
fffff880`034adc38 fffff800`03414818 : 00000000`0000009c 00000000`00000000 fffff880`034adc70 00000000`00000000 : 0xfffff800`034c9fc0
fffff880`034adc40 00000000`0000009c : 00000000`00000000 fffff880`034adc70 00000000`00000000 00000000`00000000 : 0xfffff800`03414818
fffff880`034adc48 00000000`00000000 : fffff880`034adc70 00000000`00000000 00000000`00000000 00000000`00000000 : 0x9c


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

BUCKET_ID:  CORRUPT_MODULELIST

Followup: MachineOwner
---------
Follow the Stop 0x124 link when you have time.
My System SpecsSystem Spec
15 Jan 2013   #5

Windows 7 Professional Service Pack 1
 
 

When it comes to the bios settings of the motherboard i'm unsure if it's trying to overclock or not.. There's so many bios settings that it gets confusing. I've avoided changing anything in there and everything should be set to default.

I've monitored the temperatures of my PC and it i think it's safe to say its not overheating.

I've checked my drivers and updated the latest drivers.

BIOS is up to date.

I have not used memtest86, i will try this.

When it comes to Step 7 and says to do a "vanilla" re installation i can't really test it because the only time my PC crashes is when downloading from steam or a game launcher for example.

I've already had my PC opened up previously and cleaned any dust that was in there.
My System SpecsSystem Spec
15 Jan 2013   #6

Windows 7 Professional Service Pack 1
 
 

Update: Ran Windows Memory Diagnostics and no errors found.

I will still run memtest86.
My System SpecsSystem Spec
15 Jan 2013   #7

Windows 7 Professional Service Pack 1
 
 

Had another BSOD i believe this one has a new dump file.
Attached Files
File Type: zip ashharps.zip (451.8 KB, 3 views)
My System SpecsSystem Spec
15 Jan 2013   #8

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
USA, Vermont
 
 

I took a peek at some of your system info and noticed two things, you have an SSD which leads me to wonder if your firmware is up to date, and my second question after looking at some of your installed programs, notably MSI Afterburner, is are you overclocking? if so stop.
My System SpecsSystem Spec
15 Jan 2013   #9

Windows 7 Professional Service Pack 1
 
 

Firmware for my SSD is up to date.

I have MSI Afterburner installed only to monitor my GPU temp

I have not been overclocking i'm just trying to get my PC to work with default settings.

I've noticed in BIOS that Turbo boost is enabled, should that be that way?
My System SpecsSystem Spec
15 Jan 2013   #10

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
USA, Vermont
 
 

yes, but you could try disabling it if you would like all it does is give the system permission to use Intel turbo boost, which I'm not sure if that counts as over clocking or not to be honest.
My System SpecsSystem Spec
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