| Windows 7: Random BSOD while gaming or idle |
16 Jan 2013
|
#1 | | |
Random BSOD while gaming or idle Usually it happens when I am playing a game (BF3, CS:GO, GW2) but sometimes it happens while idling or while I am browsing the internet. I have tried to resolve the issue myself but without success so here is everything I have done recently to fix the issue.
Reformat did not work.
Default BIOS settings did not work (no overclocking anyways)
Tweaked BIOS ram settings to XMP which made the issue happen less frequent. (went about a two weeks with no restarts)
I know that voltage readings from BIOS aren't very reliable but the 3.3v is running around 2.8-2.9v for the past couple of months. I tested the PSU with a multimeter and everything was OK.
I switched out my GTX570 for a spare 9800GT+ and did not get a restart but with how random they are I can't blame the video card definitively.
I am at a loss for ideas. Any help would be appreciated. If you need anymore info let me know.
I thought the issue had been resolved previously in: http://www.sevenforums.com/crashes-d...ml#post1674860
Sorry for the repost but I was unable to get help in the previous topic.
Thanks in advance.
Regards,
xTko | My System Specs |
| OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
16 Jan 2013
|
#2 | | Windows 7 Pro-x64 South Texas |
The last couple of dumps indicate a timeout after an attempt to reset the video dirver. Are you sure you have the correct drivers for your OS and card? Code:
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Oct 02 13:21:13 2012 (506B3099) | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built 2/11/2011 OS Windows 7 Pro-x64 CPU i7-2600 3.4GHz - 3.8GHz Turbo Motherboard Intel DH67BL-B3 Memory 8Gb - 2x4GB, Muskin 991770 PC3-1333 Graphics Card Integrated Intel HD 2000 Sound Card Integrated Intel 10.1 HD, RealTek ALC892 Monitor(s) Displays Asus LCD VH222H, Haier HL24XSL2a Screen Resolution 1920x1080, 1920x1080 Keyboard Logitech EX100 Wireless Mouse Logitech EX100 Wireless PSU Seasonic 650W 80+ Gold Modular Case Rosewill Defender Cooling Stock CPU, Four 120mm case fans, PCH fan added Hard Drives Crucial C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb Internet Speed 2.5/1.5 Mbs Antivirus Microsoft Security Essentials Browser Microsoft Internet Explorer 10 Other Info Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable |
16 Jan 2013
|
#3 | | |
I was using 306.97 GeForce Drivers for my GeForce 570GTX. nVidia says that this is the driver for my GPU.
Updating to 310.90 tonight. | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
18 Jan 2013
|
#4 | | |
The issue still persists after the driver update. Any other suggestions? | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
19 Jan 2013
|
#5 | | Windows 7 Pro-x64 South Texas |
Was it a Bug Check Code 116 again? (TDR Timeout)
If so, try disabling the on-board HD3000 in the BIOS for the time being. I know you're supposed to be able to run both the HD3000 and a video card but some have seen problems running both. Also, if you are OCing the video card or the processor, set them to their default parameters.
If you still see the 116 Bug Check, provide a new dump. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built 2/11/2011 OS Windows 7 Pro-x64 CPU i7-2600 3.4GHz - 3.8GHz Turbo Motherboard Intel DH67BL-B3 Memory 8Gb - 2x4GB, Muskin 991770 PC3-1333 Graphics Card Integrated Intel HD 2000 Sound Card Integrated Intel 10.1 HD, RealTek ALC892 Monitor(s) Displays Asus LCD VH222H, Haier HL24XSL2a Screen Resolution 1920x1080, 1920x1080 Keyboard Logitech EX100 Wireless Mouse Logitech EX100 Wireless PSU Seasonic 650W 80+ Gold Modular Case Rosewill Defender Cooling Stock CPU, Four 120mm case fans, PCH fan added Hard Drives Crucial C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb Internet Speed 2.5/1.5 Mbs Antivirus Microsoft Security Essentials Browser Microsoft Internet Explorer 10 Other Info Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable |
19 Jan 2013
|
#6 | | |
I have disable the on-board HD3000. I set the BIOS to default recently so there should be no overclocking.
I will see if I can get it to crash again. If I see the 116 Bug I will post a new dump as you requested.
Thanks for the help. | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
19 Jan 2013
|
#7 | | |
Well... Well that did not take long. Still receiving the Bug Check 116.
Here are the new dump files: | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
19 Jan 2013
|
#8 | | Windows 7 Pro-x64 South Texas |
Code:
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Oct 02 13:21:13 2012 (506B3099 Code:
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1090 (English)
Driver Version: 9.18.13.1090
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/29/2012 02:34:47, 18054312 bytes Still the same TDR error too.
There's a discrepancy between the version dates on the drivers. Not totally out of the realm of reality but still suspect. Also, the video card is not responding to a reset. There's a couple of things to try.
Shutdown the system completely (power down) and re-seat the video card. While you're in there, check for a build up of dust and clean it. Check all the intake vents too and clean.
It could be that the card is over heating and shutting down. It may be a good idea to run a temperature monitor for a while and log the temps until a shutdown.
Constant TDRs could be a sign of a dieing video card too but try the above for now--They're cheap. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built 2/11/2011 OS Windows 7 Pro-x64 CPU i7-2600 3.4GHz - 3.8GHz Turbo Motherboard Intel DH67BL-B3 Memory 8Gb - 2x4GB, Muskin 991770 PC3-1333 Graphics Card Integrated Intel HD 2000 Sound Card Integrated Intel 10.1 HD, RealTek ALC892 Monitor(s) Displays Asus LCD VH222H, Haier HL24XSL2a Screen Resolution 1920x1080, 1920x1080 Keyboard Logitech EX100 Wireless Mouse Logitech EX100 Wireless PSU Seasonic 650W 80+ Gold Modular Case Rosewill Defender Cooling Stock CPU, Four 120mm case fans, PCH fan added Hard Drives Crucial C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb Internet Speed 2.5/1.5 Mbs Antivirus Microsoft Security Essentials Browser Microsoft Internet Explorer 10 Other Info Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable |
20 Jan 2013
|
#9 | | |
What is the best way to remove all the graphics drivers and ensure only the newest drivers are reinstalled?
I just completed a full system clean less than a month ago, but I will re-seat the card and ensure that it is still clean.
I will keep a temp monitor up and see if that is an issue. | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB |
20 Jan 2013
|
#10 | | |
Update:
It does not seem to be an issue of overheating. At idle the temp is sitting at about 40. I loaded up a game and the temp went to about 50 and the PC crashes within 5-10 min before I can push the card. | My System Specs | | OS Windows 7 x64 CPU Intel i7-2600k @3.4GHz Motherboard P8Z68-V PRO Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2 Graphics Card EVGA GTX570 Sound Card RealTek On Board Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch Keyboard G110 Mouse G700 PSU Corsair HX1000W Case CoolMaster HAF 912 Cooling ThermalTake Frio Hard Drives Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB Random BSOD while gaming or idle problems? All times are GMT -5. The time now is 08:40 AM. | |