Windows 7: BSOD error 0x0000000C4 after many attempts to resolve

Hi, I've had consistent problems with blue screen errors on my computer since my video card died sometime back in October or November. The card was under warranty, so I got it RMAd and replaced it. However, upon receiving the replacement and putting it in my setup, there was quite apparently still a problem, as the graphics driver would frequently crash and then recover. It actually began to get progressively worse until it would start to blue screen and shut down instead of recovering. I spoke with EVGA support (where I got the card), and the rep notified me that the initial card they had received from me during the RMA process had been noted as failing due to overheating, and he suggested that the issue could be the power supply rather than the card. My power supply was actually a couple years (at least) older than the video card and older than my build itself, so that theory was at least worth testing. I took the computer to the shop, the guy there hooked it up to a different power supply (one with significantly less watt capacity) and ran a graphics intensive stress test on it. It didn't crash, so we figured it was likely the power supply. That was still under warranty as well, so I got that RMAd.

The replacement power supply arrived and I put in. For all intents and purposes, those couple parts of the computer I had RMAd were like brand new again. I got the system ready to go, booted it up and started using it again, but began experiencing the graphics driver crashes again, all with recoveries this time. I called EVGA support again, and this time, the tech agent I spoke with advised me to adjust the RAM voltage setting in my BIOS to specifically match the suggested specs for my RAM (1.5 rather than "auto"). I did that and hoped for the best. However, I'm still having problems with the graphics driver crashing periodically and I've also had blue screen crashes with the following information here and there (despite having just done a fresh install of my OS here in the hopes that doing so would fix my problem):

Computer specs are as follows:

Operating System: Windows 7 Ultimate x64

I attached the file requested according to the BSOD posting rules to this post. Any assistance or advice would be greatly appreciated, I'd really love to resolve this issue once and for all.

Hi Andy,

When you replaced the graphics card, did you uninstall, and then re install the card drivers?

Regards,
Golden

Hello Andy, You need to roll back the display driver to an earlier one, as the version you are using is found to be problematic in most of the cases.

• Download and install Driver Fusion.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Update the Marvell Raid driver.
Get it from Marvell - Support.

Let us know the results.

Thanks Arc. Andy please follow Arc's suggestion.

Thanks for the prompt replies and suggestion. I was wondering if there might have been an issue with the video driver itself, I should have checked into that. I had some issues getting rid of the driver entirely and there's another issue with my OS that I'm going to just fix with a fresh install, but when I finish the reinstall, rather than let Windows auto-update the video card driver or updating it to the most recent version, I'll install the version you suggested here and I'll also update my Marvell raid driver. I'll get back to this thread with final results and whether or not I continue to experience BSOD problems ASAP.

No worries. Some suggestions for re-installation if you need them:
Clean Install Windows 7
Clean Reinstall - Factory OEM Windows 7

Reinstall of OS complete, just working through some updates and standard software installs, I do have one question regarding updating the Marvell Raid driver, I'm having difficulty finding it on the Marvell site, I'm not exactly sure what to search for in the support/drivers section.

Are you using a RAID array at all? If not, you may not need the driver.....lets see what Arc suggests.

If you need it try here ASUS - Motherboards- ASUS SABERTOOTH X58 the latest version says beta on it but it has WHQL after it so should be OK i think they may have not removed the tag

Ah, I didn't even know what a RAID was, just looked it up, I don't have a RAID array, so not sure that I'll need it, but if anyone here suggests that I should install it anyway, I'll take your word for it, that's why I came here, for good advice and assistance.

Anyway, so far no issues, it seemed like the driver might have failed once and then recovered, but I couldn't be sure, because there was no notification in the tray like there was for the other times, my primary monitor screen did go black for a brief period though and then came back on, it seemed consistent with what was going on prior. Though right now it's too early to tell if that might just occasionally happen. As long as I don't get a BSOD and a forced restart, I don't mind the occasional driver crash, I suppose. I'll update in another 48 hours or so with news of whether I've experienced any BSOD problems or not and--hopefully--if not, I'll be able to mark this topic as solved.