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Windows 7: Random BSOD With Error 0X00000050 and 0X00000109, Windows 7 X64


17 Jan 2013   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD With Error 0X00000050 and 0X00000109, Windows 7 X64

Have recently completed a clean install of Windows 7 Home Premium x64 on a customers laptop, installed Microsoft Office Home and Student 2007 x32 and put all his data back on there.

Since then hes been getting BSOD's. Have downloaded and installed Blue Screen viewer and have found that im getting 2 different error codes.

1, Stop Error 000000050 PAGE_FAULT_IN_NONPAGED_AREA
2, Stop Error 000000109

I have tested the RAM using memtest overnight and has 15 passes. The problem is i cant reproduce this issue, it seems to be completely random in falling over. I have had it on a test bench for 48 hours running PCMARK 7 and it hasnt fallen over once and then when i have given it back to the customer he says within the hour it was doing it again. I have asked him if there is something specific he is doing when it crashes and he says no its just general use.

Has anyone come across these errors before and been able to fix them? The next route is probably wiping the laptop again and starting again but i could do without that if possible

Thanks

My System SpecsSystem Spec
.

17 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

You need to collect the BSOD dump files and attach them here so we can analyse in more detail. Use this guide to collect the relevent information:

http://www.sevenforums.com/crashes-d...tructions.html

For completeness, also do the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Regards,
Golden
My System SpecsSystem Spec
17 Jan 2013   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your speey reply, heres the info....

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7YTXB-HYF3P-KVBWP
Windows Product Key Hash: AyT5l0mYpFTYr+8mlp4vBPMsTog=
Windows Product ID: 00359-OEM-9820097-26641
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0380CF4D-0992-4BDC-9951-53E824D1E7BD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0380CF4D-0992-4BDC-9951-53E824D1E7BD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KVBWP</PKey><PID>00359-OEM-9820097-26641</PID><PIDType>8</PIDType><SID>S-1-5-21-3221137922-4263347422-3169895014</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5733</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.10</Version><SMBIOSVersion major="2" minor="6"/><Date>20120813000000.000000+000</Date></BIOS><HWID>A37E3207018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7CBDB038E77718</Val><Hash>Efwl2rvymOrl2BEWD/nonWDbH2g=</Hash><Pid>81602-908-7825265-68508</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-200-926641-02-2057-7601.0000-0032013
Installation ID: 007226141634799710948522987106955372744534763494788853
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KVBWP
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 17/01/2013 09:54:33
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:4:2013 18:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonZW3WyicrOQomhoPq0+P/JMXF0=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
Thanks
My System SpecsSystem Spec
.


17 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

I dont see any issues with the activation. Please upload the dump files so we can analyse further.
My System SpecsSystem Spec
25 Jan 2013   #5

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Multiple Blue Screens and codes with general use

Hi,

I have recently been having all kinds of problems with my windows 7 machine, most of all with blue screens. I have downloaded blue screen view to have a look at these and there seems to be a big variety of different ones which is making it hard for me to pinpoint the cause. Il put down the most common ones below and hopefully you can give me some help identifying the problem.

KMODE_EXCEPTION_NOT_HANDLED - 0x0000001e

DRIVER_IRQL_NOT_LESS_OR_EQUAL - 0x000000d1

NTFS_FILE_SYSTEM - 0x00000024

SYSTEM_SERVICE_EXCEPTION - 0x0000003b

ATTEMPTED_WRITE_TO_READONLY_MEMORY - 0x000000be

These are the most common ones happening between 4 and 5 times each. Would appreciate any info on these issues

Thanks
My System SpecsSystem Spec
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 Random BSOD With Error 0X00000050 and 0X00000109, Windows 7 X64




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